Despatch Clerk

Sanderson; Tees Valley; On-site; GBP 42,000 - 43,000; Full time

Job summary

Exolum at Seal Sands is seeking a Despatch Clerk to join the terminal operations team. You will coordinate product movements, process documentation and maintain accurate records to ensure safe and compliant operations.

Reporting to the Shift Supervisor, you will handle weighbridge admin, stock control and liaise with drivers, customers and internal teams to guarantee timely dispatches.

Qualifications

• At least 12 months' experience in admin, weighbridge, despatch, logistics or industrial env.
• Good IT skills and confidence using computer systems.
• Strong attention to detail and high accuracy.
• Good communication with drivers, customers and colleagues.
• Strong organizational and problem-solving abilities.
• Proactive, able to work independently or in a team.

Responsibilities

• Prepare and process weighbridge documentation and tickets.
• Control release of product through client order systems.
• Ensure correct authorisation and documentation before release.
• Coordinate acceptance of incoming product per client instructions.
• Maintain accurate stock records and terminal data.
• Ensure drivers complete documentation on arrival/departure.
• Verify transport paperwork before vehicles leave.
• Liaise with customers and terminal personnel to resolve queries.
• Follow operating procedures, quality standards and compliance.
• Support safety, environmental and emergency procedures.
• Maintain a clean, organized, professional workspace.

Skills

Administrative experience

Weighbridge experience

Logistics coordination

Attention to detail

Communication skills

Tools

IT systems

Job description

Seal Sands £33,567.48 Basic Salary + £8,685.91 Shift Allowance Total Package: £42,253.39 Permanent | 4 on, 4 off Shift Pattern (2 Days, 2 Nights) | 6am-6pm / 6pm-6am

Outsource UK are recruiting on behalf of Exolum, a global leader in fuel storage and logistics, for a Despatch Clerk to join their operations team at Seal Sands.

This is an excellent opportunity to join a well-established organisation that plays a vital role in the safe and efficient movement of fuel products. Working within a busy terminal environment, you'll be responsible for coordinating product movements, processing documentation, maintaining accurate records and ensuring all operations are carried out safely and compliantly.

The Role Reporting to the Shift Supervisor, the Despatch Clerk will play a key role in supporting day-to-day terminal operations. You will be responsible for weighbridge administration, stock control activities, processing transport documentation and liaising with drivers, customers and internal teams to ensure products are safely received and dispatched.

Key Responsibilities

• Prepare and process weighbridge documentation and tickets.
• Control the release of product through client order management systems.
• Ensure no product is released without the correct authorisation and documentation.
• Coordinate the acceptance of incoming product in line with client instructions.
• Maintain accurate stock records and operational data within terminal systems.
• Ensure drivers complete all required documentation on arrival and departure.
• Verify transport paperwork before vehicles leave the terminal.
• Liaise with customers, customer service teams and terminal personnel to resolve operational queries.
• Ensure all operating procedures, quality standards and compliance requirements are followed.
• Support the terminal's safety, environmental and emergency procedures.
• Maintain a clean, organised and professional working environment.

About You:

• At least 12 months' experience within an administrative, weighbridge, despatcher, logistics, operational or industrial environment.
• Good IT skills and confidence using computer systems.
• Strong attention to detail and a high level of accuracy.
• Good communication skills and the ability to work with drivers, customers and colleagues.
• Strong organisational and problem-solving abilities.
• A proactive approach and the ability to work independently and as part of a team.