Despatch Clerk

Culina; Sittingbourne; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Salary Sacrifice Car Scheme

Wellbeing Support

Eye Care Vouchers

Reward & Recognition

Everyday Discounts

Job summary

Culina is seeking a Despatch Clerk to support our Transport Logistics team in Sittingbourne. You will despatch drivers, manage paperwork, input trailer data, and monitor KPI accuracy to keep operations running smoothly.

The role requires attention to detail, strong organisational skills and effective communication to work with drivers and depot teams during nights. Salary is £26,000 with a 4 on 4 off night shift pattern.

Qualifications

• Previous transport/logistics or administrative experience is advantageous.
• Able to work accurately in a fast-paced environment.
• Strong organisational and time management skills with attention to detail.
• Professional communication and ability to stay calm under pressure.

Responsibilities

• Despatching drivers with all relevant paperwork.
• Completing customer and KPI documentation as required.
• Inputting correct trailer numbers into the internal tracking system.
• Ensuring correct week numbers on trailers for depot trailers.
• Liaising with drivers on gate procedures before site entry.

Skills

Transport/logistics experience

Administrative skills

Organisational skills

Time management

Communication

Tools

Internal tracking system

Job description

Culina is the UK’s leading independent specialist supply chain partner, trusted by some of the nation’s best recognised food, fast-moving consumer goods (FMGC) and retail brands. We're proud to employ over 22,000 colleagues across 100+ locations nationwide, supported by a fleet of more than 5,500 trucks and trailers delivering every day.

We currently have an exciting opportunity in our Transport Logistics division– as one of the UK's most trusted transport specialists, we deliver flexible transport solutions backed by our nationwide network, industry-leading expertise and innovative technology. Our teams provide reliable, efficient and responsive services that help customers keep products moving and businesses growing.

Job Description

Life in this role

As part of our, Transport Logistics division, we have an exciting opportunity to join the team as aTransport Administrator.

Salary:£26,000 per annum

Shift: 4 on 4 off nights, 18:00-6:00

An exciting opportunity has arisen for an experienced and ambitious Despatch Clerk to join our retail operation. Working alongside the Senior Transport Clerk and wider transport team, you will provide vital operational and administrative support, including driver check-in/check-out, despatching drivers, and completing key transport documentation.

Key Duties of a Despatch Clerk:

• Efficiently and accurately despatching drivers with all relevant paperwork
• Completing customer and Stobart KPIs where required
• Making sure the correct trailer numbers are inputted into the internal tracking system
• Monitoring the service board to make sure the correct week number is on the correct trailer for depot trailers
• Liaising with drivers on the gate communication system to make them aware of site procedures before entering site, when required

Qualifications

What you’ll need ...

• Previous experience in a transport, logistics, or administrative role would be advantageous.
• A good understanding of transport operations and the ability to work accurately in a fast-paced environment.
• Strong organisational and time management skills, with the ability to prioritise workloads effectively.
• A flexible and professional approach, with excellent communication skills and the ability to remain calm under pressure.
• High attention to detail and a commitment to maintaining accurate records and compliance standards.

Additional Information

What is in it for you?

If you're looking for a role where you can make an impact, develop your career, and be part of a team that works as one to achieve great results, we'd love to hear from you.

• Salary Sacrifice Car Scheme - our salary sacrifice scheme offers a cost-effective way to drive an electric vehicle, with payments taken directly from your salary. Eligibility and salary thresholds apply.
• Wellbeing Support – your wellbeing matters to us. Through our Employee Assistance Programme, you'll have 24/7 access to confidential counselling and legal support, whenever you need it.
• Eye Care Vouchers – free eye tests and discounts on prescription glasses.
• Reward & Recognition – we love celebrating great work, we recognise those who go above and beyond.
• Everyday Discounts – our benefits platform gives you access to discounts from over 50 leading retailers, helping your money go further every day.