Desktop Support Engineer

JR United Kingdom; Corsham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company is looking for a proactive Laptop Refresh Engineer to aid in a large-scale hardware migration project across secure UK sites. The successful candidate will support the setup of refresh clinics and handle device migrations. Applicants must possess SC Clearance or be eligible for vetting, alongside holding a UK passport and British Citizenship.

Qualifications

• Experience in IT hardware support, deployments, or migrations.
• Must be a British Citizen holding a UK passport.
• Active SC Clearance or willingness to undergo SC vetting.

Responsibilities

• Assist in setting up refresh clinics and relocating hardware as directed.
• Perform laptop refreshes following standard operating procedures.
• Log activities in the contractor’s workflow management system.

Skills

Attention to detail

Good communication skills

Teamwork

Job description

Job Title: Laptop Refresh Engineer (SC Cleared or Willing to Undergo Clearance)

Contract Type: Contract (Inside/Outside IR35 status to be confirmed)

Clearance: SC Clearance required – candidates must be British Citizens holding a UK passport. Candidates without current clearance must be willing to undergo vetting.

Role Overview:

We are seeking a proactive and security-cleared (or clearance-eligible) Laptop Refresh Engineer to support a large-scale hardware migration project across secure UK sites. This role involves hands-on setup of refresh clinics, device handling, and accurate updating of workflow systems under the guidance of site management.

Key Responsibilities:

Migration Set-up & Clinic Deployment

• Assist in setting up refresh clinics according to site-specific guidelines.
• Relocate hardware from the secure onsite storage to the clinic as directed by the Site Manager or Contractor Engineer.
• Log in to required systems using provided devices under supervision.

Laptop Refresh Execution

• Perform laptop refreshes in line with standard operating procedures.
• Update the contractor’s workflow management system accurately at each stage.
• Escalate any technical or procedural issues to the Post Migration Technical Support Specialist or Site Manager promptly.
• Active SC Clearance or willingness to undergo SC vetting.
• UK passport and British Citizenship (mandatory due to security requirements).
• Experience in IT hardware support, deployments, or migrations.
• Attention to detail and ability to follow instructions in a structured environment.
• Good communication and teamwork skills.

How to apply?

Please send a CV to [e-mail]

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 24/06/2025 by JR United Kingdom