Desktop Support Engineer- Witney, England (FTE)

Axiom Technologies; Witney; On-site; GBP 28,000 - 40,000; Full time

Job summary

A leading IT services partner seeks a Desktop Support Engineer in Witney, England, to assist end-users in their desktop computing environment. The role demands a blend of IT skills, strong problem-solving abilities, and excellent customer service, making it ideal for candidates with relevant certifications and experience. Join an organization that values innovation and quality.

Qualifications

• 3+ years of relevant IT support experience required.
• Experience with Windows OS and peripherals troubleshooting.
• Ability to manage time effectively in high-profile situations.

Responsibilities

• Provide onsite/on-call assistance to end-users.
• Perform hardware and software installations.
• Troubleshoot and resolve desktop computing issues.

Skills

Troubleshooting

Customer Service

Communication

Education

PC/Laptop OEM Maintenance Certification

CompTIA A+ Certification

Microsoft Certified IT Professional (MCITP)

Microsoft Office Specialist (MOS)

Tools

SCCM

Active Directory

Exchange

Apple OS

Job description

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Desktop Support Engineer - Witney, England (FTE), Witney

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Client:

Axiom Technologies

Location:

Witney, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

48b120b05955

Job Views:

14

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Axiom Technologies is a global IT services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do.

We are looking for a capable resource to coordinate activities ranging from simple to complex. This role will provide onsite/on-call assistance to end-users within the organisation’s desktop computing environment to ensure optimal service delivery.

IT Skills and Experience

• Experience with computer OS and peripherals troubleshooting
• Handling different PC operating systems (Windows 7/8 and 10)
• Performing hardware and software installations (understanding deployment tools like SCCM)
• Basic knowledge of SOE and group policies
• Printer support
• Good knowledge of MS Office tools installation & troubleshooting
• Excellent customer service and interpersonal skills
• Field experience supporting various technologies and services
• Advanced troubleshooting skills applicable to Windows, Apple, and virtual OS
• Ability to manage time and resources effectively in high-profile situations

Who You Are

• Reliable transportation
• Flexible schedule and availability for on-demand work
• Resilient and conflict-resolving
• Effective communication skills in oral and written English
• Customer-oriented and composed
• Works well both independently and in teams

Personal Attributes

• Strong infrastructure support knowledge
• Excellent analytical and problem-solving skills
• Well-organized and detail-oriented
• Strong customer service ethic and communication skills
• Passionate about quality
• Self-motivated and innovative
• Appreciates simple, elegant solutions
• Capable of handling confidential information

In-depth Knowledge of:

• Microsoft Office applications
• PC/Laptop hardware and peripherals, including printers

Basic Knowledge of:

• Active Directory
• Exchange
• Apple OS
• SCCM

IT Qualifications

At least one of the following:

• PC/Laptop OEM Maintenance Certification
• CompTIA A+ Certification
• Microsoft Certified IT Professional (MCITP) in desktop area
• Microsoft Office Specialist (MOS) Certification

Experience in a Similar Role

• 3+ years of relevant experience
• Willing to travel 10-20 miles as required

What Next?

If you are ready for your next career challenge, please forward your resume to [contact email].