Desktop Engineer - Windows 11 Migration Support

Concept Resourcing; Birmingham; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking experienced Desktop Engineers for a crucial Windows 11 migration project. This role involves supporting deployments across multiple UK locations, including hardware installation and troubleshooting. Candidates should possess strong desktop engineering skills and be ready for UK-wide travel. This is a fantastic opportunity to contribute to a significant IT transformation while enjoying a structured contract with travel accommodations. If you have a passion for technology and a commitment to excellence, this role is perfect for you.

Benefits

Travel accommodations provided

Outside IR35

Mileage paid at 30ppm

Qualifications

• Proven experience in desktop engineering roles, especially OS migrations.
• Strong knowledge of hardware troubleshooting and deployment best practices.

Responsibilities

• Installation and de-installation of desktop and laptop hardware.
• Support and execution of Windows 11 upgrade processes.
• Ensure documentation and asset tracking are maintained.

Skills

Desktop Engineering

Windows 11 Migration

Hardware Troubleshooting

Interpersonal Skills

Job description

Job Title: Desktop Engineer - Windows 11 Migration Support
Location: Midlands (UK) - Field-Based
Contract Type: 12-month contract
Start Date: ASAP
Clearance: BPSS Required
Rate: 163.00p/d

Role Overview:
Our client is undertaking a significant Windows 11 migration project and is looking for 2 experienced Desktop Engineers to support deployments across multiple UK office locations across a 12-month contract. This role will involve installs, de-installs, and basic desktop support, with the occasional requirement to assist with office clearances or IT relocations. Additional duties may occasionally include office clearances and general IT hardware support.

Key Responsibilities:

• Installation and de-installation of desktop and laptop hardware.
• Support and execution of Windows 11 upgrade and deployment processes.
• Collection and return of IT equipment to/from Midlands-based depots.
• Occasional assistance with office moves and IT equipment clearance.
• Ensure documentation and asset tracking are accurately maintained.
• Liaise with on-site teams and project managers to deliver seamless support.

Essential Requirements:

• Proven experience in desktop engineering roles, including OS migrations (ideally Windows 10 to 11).
• Strong knowledge of hardware troubleshooting and deployment best practices.
• BPSS clearance (or eligibility and willingness to undergo it).
• Full UK driving licence, access to own vehicle and willingness to travel UK wide as required.
• Good interpersonal and communication skills.

Location Requirement:

• This role is ideally suited to candidates based in the Midlands, as regular collection and return of equipment will be required at local depots.

Contract Details:

• 12 month contract
• UK wide travel - hotels to be provided where required
• Monday to Friday day work
• 163 per day including 100 miles travel per day
• Additional mileage paid at 30ppm
• Outside IR35