Senior User Researcher

Anson Mccade; Birmingham; Hybrid; GBP 55,000 - 66,000; Full time

Benefits offered by this job

Pension

Benefits

Job summary

Anson Mccade is actively seeking a Senior User Researcher to lead and deliver user research across complex digital programmes in the UK. You will be embedded in multidisciplinary Agile teams, turning findings into actionable insights to guide product decisions with stakeholders.

You will mentor junior researchers and champion inclusive, user-centered design on high-profile projects across public and private sectors, with a strong benefits package and hybrid working options.

Qualifications

• Strong commercial experience in User Research.
• Experience working within multidisciplinary Agile delivery teams.
• Expertise across a range of user research methodologies.
• Strong stakeholder management and facilitation skills.
• Experience influencing design, product and delivery decisions through research.
• Experience mentoring, coaching or leading other researchers.
• Public sector or consultancy experience would be highly beneficial.

Responsibilities

• Leading and delivering user research across complex digital programmes.
• Planning and conducting qualitative and quantitative research activities.
• Working closely with designers, product managers and engineers within Agile teams.
• Turning research findings into clear recommendations and actionable insights.
• Building strong relationships with clients and senior stakeholders.
• Championing user-centred design and inclusive research practices.
• Supporting and mentoring more junior researchers.

Skills

User Research

Agile delivery

Research methodologies

Stakeholder management

Mentoring

Public sector/ consultancy experience

Job description

Senior User Researcher

£55000 - 66000 GBP

Pension, Benefits

Hybrid WORKING

Location: Manchester; Bristol; Leeds; Glasgow; Birmingham; , Central London, Greater London - United Kingdom

Type: Permanent

User Research | Service Design | Digital Transformation

Location: UK Wide (Hybrid Working)

Salary: £55,000 - £66,000 + Benefits Package

About the Role

We're supporting a leading digital consultancy as it continues to grow its User Research capability across the UK. With multiple hires planned, this is an excellent opportunity to join a people-centred organisation delivering impactful digital services across the public and private sectors.
You'll work as part of multidisciplinary Agile teams, helping organisations better understand their users, validate assumptions and design services that create meaningful outcomes. This role combines hands‑on research, stakeholder engagement and leadership responsibilities, making it ideal for experienced researchers looking to further develop their consulting career.

What You'll Be Doing

• Leading and delivering user research across complex digital programmes
• Planning and conducting qualitative and quantitative research activities.
• Working closely with designers, product managers and engineers within Agile teams.
• Turning research findings into clear recommendations and actionable insights. [
• Building strong relationships with clients and senior stakeholders.
• Championing user-centred design and inclusive research practices.
• Supporting and mentoring more junior researchers.

What We're Looking For

• Strong commercial experience in User Research.
• Experience working within multidisciplinary Agile delivery teams.
• Expertise across a range of user research methodologies.
• Strong stakeholder management and facilitation skills.
• Experience influencing design, product and delivery decisions through research.
• Experience mentoring, coaching or leading other researchers.
• Public sector or consultancy experience would be highly beneficial.

Why Join?

This is an opportunity to join a highly respected digital consultancy with a strong reputation for user-centred design, Agile delivery and digital transformation. You'll work on meaningful projects, collaborate with experienced practitioners and benefit from excellent career development opportunities within a growing team.

Reference: AMC/DMI/SUR