Design Bar Host & Keyholder: Create Custom Jewellery

Joma Jewellery & Katie Loxton; Milton Keynes; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Hourly rate

Holiday entitlement

Staff discount

Career development

Job summary

Joma Jewellery is hiring a Design Bar Host (Keyholder) at our Milton Keynes flagship store. You will welcome customers to one-hour Design Bar appointments, guiding them through creating personalised charm bracelets and presenting completed pieces with care.

You'll blend creativity with hospitality, building connections, and using product knowledge to inspire choices while supporting store performance and customer loyalty.

Qualifications

• Natural host with warm, welcoming demeanor.
• Passion for delivering exceptional customer experiences.
• Creative eye for turning ideas into a personal piece.
• Commercially aware with ability to make relevant recommendations.

Responsibilities

• Host engaging Design Bar appointments, guiding customers from arrival to departure.
• Inspire bracelet creation, advising on beads, colours and charms.
• Create finished bracelets and presentation cards with attention to detail.
• Make customer-led recommendations to support sales, AOV and KPIs.
• Keep the Design Bar organised, stocked and presentable for every appointment.
• Support customers and selling activity across the wider store when not hosting appointments.
• Take Keyholder responsibilities including opening/closing and cash handling when needed.
• Lead by example on shift and uphold brand standards.

Skills

Customer service

Hospitality

Attention to detail

Organised

Team player

Job description

Joma Jewellery is hiring a Design Bar Host (Keyholder) at our Milton Keynes flagship store. You will welcome customers to one-hour Design Bar appointments, guiding them through creating personalised charm bracelets and presenting completed pieces with care.

You'll blend creativity with hospitality, building connections, and using product knowledge to inspire choices while supporting store performance and customer loyalty.