Deputy Team Leader (Court Services)

Citizens Advice; Sheffield; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Deputy Team Leader to oversee the Witness Service at Sheffield Magistrates' Court. This pivotal role involves coordinating support for witnesses navigating the criminal justice system and managing a team of dedicated volunteers. Ideal candidates will possess strong leadership and communication skills, along with a commitment to diversity and inclusion. Join a dynamic team where your contributions will make a meaningful difference in the community, helping individuals through challenging times.

Qualifications

• Experience delivering or supporting front-line services.
• Experience working with volunteers or as a volunteer.
• Experience working with diverse clients or service users.

Responsibilities

• Coordinate the Witness Service in your court(s).
• Support witnesses through the criminal justice process.
• Manage volunteers effectively.

Skills

Team Leadership

Communication Skills

Volunteer Management

Computer Literacy

Adaptability

Job description

Join to apply for the Deputy Team Leader (Court Services) role at Citizens Advice

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Location: Witness Service North - South Yorkshire

Employment type: Permanent

Location: Sheffield Magistrates' Court (occasional cover may be required for Sheffield Crown Court; main base is Sheffield Magistrates')

Citizens Advice offers free, confidential advice online, over the phone, and in person. We support people through various issues, providing the knowledge and confidence they need to move forward.

We are looking for someone passionate about making a difference, capable of managing volunteers, and skilled in administration and communication. The role involves coordinating the Witness Service in your court(s) and supporting witnesses through the criminal justice process.

Requirements include experience with volunteers, team leadership, and excellent communication skills. You should be computer literate and adaptable to change.

To apply, submit an anonymous CV and cover letter explaining how you meet the criteria:

• Experience delivering or supporting front-line services
• Experience working with volunteers or as a volunteer
• Experience working with diverse clients or service users

This role is subject to enhanced vetting and barring checks, and possibly a Counter Terrorist Check. Applicants must already have the right to work in the UK or be able to secure it independently.

Citizens Advice is committed to diversity and inclusion and welcomes applications from underrepresented groups. Reasonable adjustments will be provided for disabled candidates.