Deputy Support Lead Manager

TN United Kingdom; Basingstoke; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in education is seeking a dedicated Deputy Support Lead Manager to enhance student support and staff development. In this pivotal role, you will implement effective behaviour management strategies and foster strong communication within the academy. Your contributions will directly impact the lives of students facing challenges, ensuring they receive tailored care and learning. This role offers a chance to make a real difference in education, working alongside a committed team in a supportive environment. If you are passionate about shaping positive outcomes for young learners, this opportunity is perfect for you.

Benefits

Competitive Pay Rates

Dedicated Consultants

Flexible Work-Life Balance

Qualifications

• Experience in team supervision and performance management.
• Ability to manage day-to-day operations and handle escalations.

Responsibilities

• Support students in emotional situations with appropriate strategies.
• Collaborate with parents and agencies for student support.

Skills

Team Supervision

Coaching

Performance Management

Crisis Management

Behaviour Management

Education

Relevant Work Experience

DBS Check

Tools

CPOMS

Job description

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Deputy Support Lead Manager, Basingstoke

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Client:

GSL Education

Location:

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

9828afa7e400

Job Views:

3

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Deputy Support Lead Manager

Contract Type: Permanent

Contract Term: Full-Time

Start Date: ASAP can be flexible

About the Role:

Are you ready to make a real impact in education?

GSL Education are actively seeking a Deputy Support Lead Manager for immediate placement at a forward-thinking school in Ashwood Way, Basingstoke.

In this pivotal role, you'll be at the heart of student support and staff development, shaping positive behaviour, enhancing behaviour management strategies, and ensuring consistent high standards across the academy.

Your role will be the key to maintaining strong communication and systems to support excellent outcomes for CWAT students.

About the Academy:

At our short-stay school, we support young people with SEMH and ASC through a trauma-informed approach and Thrive practices. We work with those permanently excluded or at risk, offering both on-site and outreach support. Guided by each learner’s aspirations, we build step-by-step, person-centred plans rooted in strong, trusting relationships. Our goal is to equip every young person to confidently move forward in life, education, and beyond.

Deputy Support Lead Manager role:

• Share behavioural insights and interventions with staff, students, and families.
• Support students in emotional or crisis situations using appropriate strategies.
• Collaborate with parents, agencies, and staff for student support.
• Deliver tailored care and learning through Alternative Provision.
• Use CPOMS to document incidents, detentions, and exclusions.
• Manage post-incident reviews and provide feedback to staff.
• Manage and deploy behaviour support staff effectively.
• Improve systems, support curriculum planning, and promote proactive behaviour management.

Requirements for Deputy Support Lead Manager role:

• Include details of work, voluntary roles, or other experiences that relate to the job
• Include hobbies or personal interests that demonstrate applicable skills or qualities
• Provide evidence of the knowledge, skills, and abilities required for the role
• Align your application with the job description and person specification throughout
• Give as much relevant information as possible to strengthen your application
• Skilled in team supervision, coaching, and performance management to support and develop team members
• Ability to assist in managing day-to-day operations, supervise team performance, and step in for the Support Lead when needed
• Ability to handle escalations and complex customer issues efficiently

To work with GSL Education as a Deputy Support Lead Manager, you should:

• Have the right to work in the UK.
• Have an up-to-date CV with two relevant references from within the last 2 years.
• Have a DBS registered to the update service or be happy to apply for one with GSL Education

Here at GSL Education, we offer competitive pay rates, bespoke service and dedicated Consultants who will support you in securing your new role. Whether you are at the start of your career or are looking for a more manageable work-life balance, rest assured we are here for you. As experienced Education Recruiters, we have helped hundreds of Candidates gain the relevant experience and training required to become Specialist Support Staff, Newly Qualified Teachers, Fully Qualified Teachers, Education Psychologists and even gain Senior Leadership appointments.

Please be advised that this role requires strong knowledge and understanding of safeguarding and child protection and that successful applicants must satisfy all background safer recruitment checks including an enhanced DBS on the update service.

For more information about this position, please visit our website to contact the relevant branch. To work with GSL Education in the role of Deputy Support Lead Manager, please apply via the application link or visit gsleducation to apply online.