Deputy Store Manager – Retail Leadership & Bonuses

H&T Group Ltd; Bury; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

30 days holiday

Private healthcare

Cycle to work scheme

Season ticket loans

Staff discounts – up to 25%

Incentive schemes

Job summary

H&T Group Ltd in the UK seeks a Deputy Store Manager in Bury to lead a motivated team and deliver personalised customer service.

You will support the Store Manager, drive sales, and ensure compliance with company standards. A comprehensive training programme is provided. This role offers a starting salary of £28,250 and discretionary bonuses up to £2,400 annually.

Join the UK’s leading pawnbroker and jewellery retailer for career growth, with strong holiday entitlement and staff benefits.

Qualifications

• Passion for high standards and delivering exceptional customer and team experiences.
• Excellent verbal and written communication skills.
• A strong desire to lead, support, and develop others.
• A customer-first mindset with a proactive attitude.
• Previous supervisory or management experience in a financial services or customer-facing role.

Responsibilities

• Support and motivate colleagues to achieve store goals and deliver outstanding service
• Help train and develop a flexible, multi-skilled team that meets customer needs with confidence and care
• Ensure a welcoming, professional in-store environment where every customer receives the right outcome for their situation
• Promote best practices and ensure the store operates safely, securely, and in line with all policies and regulations
• Drive performance and support the team in achieving key financial targets
• Collaborate with the wider area team, sharing insights and best practices to support overall business success
• Assist in implementing new products, policies, and procedures, ensuring smooth transitions and minimal disruption

Skills

Leadership

Customer service

Training & development

Communication

Multilingual bonus

Job description

H&T Group Ltd in the UK seeks a Deputy Store Manager in Bury to lead a motivated team and deliver personalised customer service.

You will support the Store Manager, drive sales, and ensure compliance with company standards. A comprehensive training programme is provided. This role offers a starting salary of £28,250 and discretionary bonuses up to £2,400 annually.

Join the UK’s leading pawnbroker and jewellery retailer for career growth, with strong holiday entitlement and staff benefits.