Deputy Store Manager

ProCook; Watford; On-site; GBP 30,000 - 31,000; Full time

Job summary

ProCook, a leading cookware brand, is seeking a passionate Deputy Manager for their Watford Store. The role involves assisting in team leadership, ensuring excellent customer service, and maintaining store standards. Join a friendly team in a rapidly growing company with great benefits and a focus on sustainability.

Benefits

Performance-based bonus

Generous colleague discount (40%)

33 days of annual leave

Learning & Development opportunities

Bike to Work scheme

Electric Car Salary Sacrifice Scheme

Two paid volunteering days annually

Qualifications

• Retail experience in a similar role is essential.
• Natural leadership qualities and a positive attitude are needed.
• Detail-oriented and organized with effective communication skills.

Responsibilities

• Assist the Store Manager in leading a high-performing team.
• Engage with customers and assist them in finding products.
• Train and motivate your team to be product experts.

Skills

Customer Engagement

Leadership

Organization

Communication

Job description

Cook Up Success as a Deputy Manager - ProCook Watford Store

ProCook, the UK’s fastest-growing quality cookware brand, is seeking a passionate and driven Deputy Manager to join our Watford Store team.

Your Recipe for Success:

As Deputy Manager, you will assist the Store Manager in leading a high-performing team and creating a delightful shopping experience.

A Typical Day at Work:

1. Brief your team on daily goals.
2. Engage with customers and assist them in finding the perfect products.
3. Train your team on products and customer service.
4. Maintain store standards and assist with general duties.
5. Prepare the store for the next day at the end of your shift.

Daily Activities:

1. Support daily store operations to ensure smooth functioning.
2. Take charge in the absence of the Store Manager.
3. Create memorable shopping experiences to encourage customer loyalty.
4. Train and motivate your team to be product experts and brand ambassadors.
5. Maintain a clean and inviting store layout.
6. Monitor costs and find savings without compromising quality.
7. Ensure stock accuracy and report issues promptly.

The Ideal Candidate:

• Enjoy engaging with customers and delivering excellent service.
• Have retail experience in a similar role.
• Be driven to meet targets and thrive in a fast-paced environment.
• Possess natural leadership qualities and a positive attitude.
• Communicate effectively and motivate others.
• Be detail-oriented and organized.
• Be comfortable with computers and POS systems.

Why You’ll Love Working at ProCook:

• Salary: £30,000 - £31,000/year.
• A goody bag filled with our products to explore.
• Performance-based bonus.
• Be part of a rapidly growing company.
• Join a friendly, close-knit team.
• Enhanced maternity, paternity, and adoption leave.
• Generous colleague discount (40%) and additional friends & family discounts.
• Two paid volunteering days annually.
• Employee Assistance Programme.
• Friends and Family Referral Scheme.
• 33 days of annual leave, including bank holidays, with opportunities for more.
• Learning & Development opportunities.
• Bike to Work scheme.
• Electric Car Salary Sacrifice Scheme.

We Welcome Everyone:

ProCook is an equal-opportunity employer. We encourage applications from all backgrounds and are committed to inclusive hiring. If you need any reasonable adjustments during the application or interview process, please let us know.

Our Sustainability Commitment:

As a certified B Corporation, sustainability is central to our mission. We focus on reducing waste and practicing ethical business to create a positive impact on the planet.