Deputy Store Manager - Accessorize - Paddington Station

Monsoon; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the retail sector is seeking a Deputy Store Manager for their London location. The role involves driving store performance, managing a motivated team, and ensuring excellent customer service. Benefits include a competitive salary, bonus scheme, staff uniform allowance, and generous discounts across the brand. Join a diverse and inclusive workforce committed to employee development and success.

Benefits

Competitive salary

Exciting bonus scheme

Staff Uniform Allowance

Generous staff discount

Additional day’s holiday for birthday

Qualifications

• Experience of managing a team.
• Demonstrates passion, drive, resilience, and a can-do approach.
• Proven examples of delivering excellence in customer service.

Responsibilities

• Drive the performance of the store by supporting your Store Manager.
• Manage the store team ensuring they are motivated and knowledgeable.
• Ensure Visual Merchandising guidelines are communicated and implemented.

Skills

Customer Service Excellence

Team Management

Communication

Planning and Organisational Skills

Job description

In this role you will:

• Drive the performance of the store by supporting your Store Manager with the development of your team – leading by example on great customer service, product knowledge and being a brand ambassador.
• Support your Store Manager to identify strengths and development needs of your team to create a live succession plan for the store and the wider business.
• Manage the store team ensuring they are motivated, knowledgeable, and exceeding expectations
• Support the Store Manager in operational administration and ensure communication is completed on time.
• Provide support to other local branches as and when required.
• Ensure Visual Merchandising/window guidelines are communicated and implemented commercially for your store.
• We offer piercing to our customers, and you would promote and deliver this with your team.
• Be flexible to be able to work variable days and hours across the week.

What we are looking for in our Deputy Store Managers

• Experience of managing a team
• An individual who demonstrates, passion, drive, resilience, and a can-do approach
• Decision making ability and a sense of ownership to take responsibility
• Has a proven examples of delivering excellence in customer service both personally and through their team
• Confident to take ownership with a sense of responsibility.
• Communicates openly and effectively
• Demonstrates planning and organisational skills.

Joining us your benefits would include

• A competitive salary
• Exciting bonus scheme
• We offer a Staff Uniform Allowance to our teams in store so they can have fun wearing our clothes and accessories
• A generous staff discount across Accessorize, Monsoon and Monsoon Childrenswear which can be used in our stores and online
• An additional day’s holiday to celebrate your birthday

If this all sounds great and this could be the role for you, let us know and apply today.

At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.

We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] to request discuss any specific requirements.