Deputy Store Manager

B&M Retail; Stratford-upon-Avon; Presencial; GBP 27.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary plus bonus

Up to 33 days' holiday

10% discount at B&M and Heron Foods

Extensive training and development

Clear progression towards Store Manag

Exclusive retail and hospitality perks

Employee Assistance Programme

Descripción de la vacante

B&M Retail Stratford-upon-Avon is seeking an ambitious Deputy Store Manager to support leadership of the store, drive sales performance and deliver a great shopping experience for customers. You will lead shifts, coach colleagues and help manage stock, compliance and health & safety as part of a fast‑paced retail team.

With a clear progression path toward Store Management, you’ll thrive on coaching and developing others, maintaining store standards and influencing commercial decisions to

Formación

• Experience in a fast-paced retail environment.
• Experience supervising or managing teams.
• Passion for delivering excellent customer service and high operational standards.

Responsabilidades

• Support the Store Manager in day-to-day running of the Stratford store.
• Lead by example on the shop floor and foster a customer-focused culture.
• Maintain high standards of availability, merchandising and store presentation.
• Coach, motivate and develop colleagues to perform at their best.
• Act as store lead in the Store Manager's absence.
• Support stock management, compliance and health & safety processes.

Conocimientos

Leadership

Customer service

People development

Operational excellence

Descripción del empleo

We're looking for an ambitious and hands‑on Deputy Store Manager to support the leadership of our Stratford store. This is a fantastic opportunity for an experienced retail supervisor, team manager or deputy manager who thrives in a fast‑paced environment, enjoys developing colleagues and is ready to build the skills needed to become a future Store Manager. At B&M, no two days are the same. Working closely with the Store Manager, you'll help drive sales performance, maintain exceptional store standards and ensure customers receive a great shopping experience every time they visit. From leading shifts and coaching colleagues to making commercial decisions and supporting store operations, you'll play a vital role in delivering results. With over 800 stores across the UK and ambitious expansion plans, there's never been a better time to join a growing business that’s investing in its people, supporting career development and creating exciting opportunities for growth.

What You’ll Be Doing

• Supporting the Store Manager in the day‑to‑day running of the store.
• Leading by example on the shop floor and creating a positive, customer‑focused culture.
• Maintaining high standards of availability, merchandising and store presentation.
• Coaching, motivating and developing colleagues to help them perform at their best.
• Taking responsibility for the store in the Store Manager's absence.
• Supporting stock management, compliance and health & safety processes.

What We're Looking For

We're keen to hear from leaders who can:

• Lead from the front, setting the standard for customer service, operational excellence and colleague engagement.
• Focus on what matters most, making decisions quickly and adapting to changing business needs.
• Develop and coach colleagues to build confidence, capability and performance.
• Take ownership of their area, using sound judgement and commercial awareness to deliver results.
• Lead by example, maintaining high standards and encouraging others to do the same.

• Experience in a fast‑paced retail environment.
• Previous supervisory, team leader, department manager or deputy manager experience.
• A passion for delivering excellent customer service and operational standards.
• Experience coaching and developing colleagues.
• Confidence managing store processes, compliance and stock control.
• Flexibility to work weekends and bank holidays.
• FMCG or big‑box retail experience is desirable but not essential.

Benefits

• Competitive salary plus bonus opportunity
• Up to 33 days' holiday
• 10% discount at B&M and Heron Foods
• Extensive training and development opportunities
• Clear progression pathways towards Store Management
• Exclusive retail and hospitality discounts
• Wellbeing support through our Employee Assistance Programme

B&M are an equal opportunities employer. We are committed to creating an inclusive and diverse environment for all colleagues.