Deputy Store Manager

SCHUH; Daliburgh; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Product discount

Holiday entitlement

Birthday day off

Flexible hours

Relocation help

Wage access

Wellbeing support

Pension

Job summary

schuh in Guernsey is seeking a Deputy Manager to lead a busy store and drive excellent customer service. You will coach the team, manage junior managers and sales staff, and set goals to achieve targets while maintaining high standards of store presentation.

The role offers 37.5 hours per week with flexi hours, relocation support if needed, and a strong focus on commercial success and brand values.

Qualifications

• Proven leadership experience in retail
• Ability to coach and motivate teams
• Strong customer service mindset

Responsibilities

• Coach and develop your team to exceed expectations
• Lead junior managers and sales team
• Drive KPIs and store performance
• Recruit and train new talent
• Create and manage store displays within merchandising guidelines
• Promote the schuh brand through excellent service

Skills

Leadership

Team coaching

Customer service

Retail experience

Job description

We have an exciting opportunity for Deputy Manager to join our store in Guernsey.

This is a 37.5 hour position working 5 out of 7 days.

About the role –

• Coaching and developing your team to exceed every expectation
• Leading by example – managing junior managers and sales team
• Encouraging your team to deliver the most exceptional shopping experience on the high street
• Recruiting and training new talent
• Setting goals, achieving targets and driving KPIs
• Striving for operational excellence
• Celebrating achievements
• Promoting the schuh brand through our service values
• Creating exciting new store displays with the freedom to make commercial decisions within our visual merchandising guidelines
• Adhering to company policies and guidelines

About the person -

• Enthusiastic, incredibly ambitious and ready for anything
• Optimistic and energetic
• Prepared to work hard
• Passionate about retail/customer service/footwear
• Lead from the front and motivate the team around you
• Target driven
• Keen eye for detail and commerciality
• Proven track record of leadership
• Personal values align with company values
• Previous management experience in customer service and/or retail experience would be preferable. Full training will be given for the role.

About the perks/benefits –

• Up to 40% product discount for you and your loved ones as well as an annual 100% discount up to the value of £75 / €90 for shoes to wear to work
• Up to 29 days holiday (including bank holidays) increasing to 34 after three years’ service
• Your birthday off to celebrate you
• Flexible working hours / contracts to work when suits you
• Perk platform for hundreds of discounts
• Manage, save and access your wages as you earn them to get paid your way
• Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services.
• A pension scheme to help you save for the future
• Development and progression opportunities across store and Head Office
• Relocation assistance and two paid flights home per year if you relocate outside of or into the UK/ROI
• Ability to unlock monthly monetary incentive based on store performance
• Opportunity to be a part of our company Purpose Groups

About schuh –

• At schuh we are the ‘Same but different’
• y embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves.
• This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly.
• We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process.
• Our Talent Acquisition Team will work as quickly as possible to review your application. In the meantime, if you have any questions or would like any additional information at all, please contact [e-mail]

#INDHP