Deputy Restaurant Manager

Mollie's; Manchester; On-site; GBP 30,000 - 38,000; Full time

Job summary

Mollie's à Manchester recherche un Deputy Diner Manager passionné pour soutenir ses opérations. Vous rejoindrez une marque en pleine croissance dans le secteur de l'hospitalité, offrant des opportunités pour développer votre carrière. Le poste implique la gestion de l'équipe et l'amélioration des standards de service pour garantir une expérience client exceptionnelle.

Benefits

Tronc additionnel de 10%

Programme de carrière avec certifications payées

Congés maternels, paternels et d'adoption améliorés

Congés maladie de l'entreprise

Stationnement gratuit sur place

Récompenses en hospitalité (plateforme de réductions)

Journée de célébration après trois ans de service

Repas gratuit chaque shift

Thé, café et boissons non alcoolisées gratuits chaque shift

Réduction sur nourriture et hébergement

Accès 24h/24 à un programme de bien-être

Réductions sur les produits GHD et Cowshed

Récompenses pour l'ancienneté

Programme de récompenses mensuelles

Jusqu'à 500£ pour le programme de recommandation

Récompense d'anniversaire

Qualifications

• Expérience en tant que Deputy Diner Manager ou équivalent.
• Compétences en gestion d'équipe et leadership.
• Passionné par la qualité du service client.

Responsibilities

• Soutenir la direction des opérations quotidiennes du Diner.
• Guider les employés et favoriser un esprit d'équipe.
• Améliorer la réputation de Mollie's par un excellent service.

Skills

Leadership

Travail en équipe

Orientation client

Education

Expérience en gestion ou dans un rôle similaire

Job description

WE ARE MOLLIE'S

Innovatively designed by Soho House, Mollie’s is a growing family of twenty-first century motel-diners with big ambitions for expansion. In spirit, Mollie’s was born in America – an offspring of the classic roadside motel and drive-in diner, a welcome stopover on a route to somewhere.We’ve borrowed the inviting red neon signs and the easy-going vibe, the burgers, the shakes, the bottomless coffee, a dash of nostalgia, but there’s nothing old-school about Mollie’s. Expect innovative digital check-in, EV chargers, designer rooms with a fresh Soho House look and affordable prices.Mollie’s has already been named as the ‘Best Budget Hotel’ in the Sunday Times Best Places to Stay, Best Innovator in the GQ Food & Drink Awards, and was awarded the Catey Award for Best Use of Technology.

Following the success of its first sites in Oxfordshire and Bristol,a third site in Manchester is currently underway and a further ten locations are already earmarked as part of the immediate expansion plan to forge a new ‘budget-luxe’ sector in the travel and leisure industry.

Mollie’s is now looking for a Deputy Diner Managerlooking to build a successful career with an inventive, high growth brand at the forefront of the hospitality sector.

OUR PEOPLE

The Mollies’ team are warm, welcoming and customer focused, passionate about exceeding expectations and maintaining the highest standards of service we hold ourselves to.They are proud to work at Mollie’s and love to work collaboratively as a team to enhance the guest experience at every opportunity.

We are looking for candidates who are driven and have an eagerness to learn and build an exciting career with a fast growing, leading hospitality business.

You will be supported by state-of-the-art technology instead of legacy systems so we can create a seamless and logical way of doing things from the get-go.We want you to exceed your expectations. We will nurture your talent, encourage new skills and give you the tools to manage your future.

Mollie’s is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to Mollie’s.

REQUIREMENTS

We are looking for an experienced Deputy Diner Manager to support management and leadership of the daily operations of our Diner as well as provide support and strategic direction underthe guidance of the Diner Manager.

The Deputy Diner manager must be able to guide the employees to work as a well-functioning team and help them reach optimal performance. Therefore, the ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation. The goal is to enhance customer dedication and expand our clientele by strengthening our Mollie’s reputation. Your role is to increase and then maintain standards of service and to enhance the reputation Mollie’s at all times.

Please note: The closing date for applications is 06/07. However, we may close the vacancy earlier if we receive a high volume of applications.

BENEFITS

• Salary £30,000 to £38,000 per annum
• Additional 10% Tronc Scheme
• Mollie’s Career Pathway programme including Paid qualifications
• Enhanced Company Maternity, Paternity and Adoption leave
• Company sick pay
• Free on-site parking
• Hospitality Rewards (Discounts Platform)
• Celebration Day- additional day of leave after three years of service
• Complimentary meal every shift
• Unlimited free tea, coffee, and soft drinks every shift
• Discounted food and accommodation
• 24-hour access to our wellness programme
• Discounts on GHD and Cowshed products
• Length of Service Rewards
• Monthly awards scheme
• Up to £500 refer a friend scheme
• Birthday Reward