Deputy Restaurant Manager

Mollie's; Liverpool City Region; On-site; GBP 30,000 - 38,000; Full time

Job summary

Mollie's, a leading hospitality brand, is seeking a Deputy Diner Manager in Liverpool to support daily operations, enhance customer experience, and lead a dedicated team. This role offers exciting career development opportunities within a high-growth organization committed to exceptional service and an inclusive work environment.

Benefits

Additional 10% Tronc Scheme

Paid qualifications

Enhanced Maternity, Paternity and Adoption leave

Company sick pay

Free on-site parking

Discounts Platform

Celebration Day after three years

Complimentary meal every shift

Unlimited free drinks every shift

Discounted food and accommodation

Access to wellness programme

Length of Service Rewards

Monthly awards scheme

Refer a friend scheme up to £500

Birthday Reward

Qualifications

• Experienced in team management and customer service.
• Ability to guide and mentor team members.
• Effective leader with skills in enhancing customer dedication.

Responsibilities

• Support management of daily diner operations.
• Guide employees to achieve optimal performance.
• Enhance customer dedication and expand clientele.

Skills

Leadership

Orientation client

Job description

Qualifications

Responsibilities

Skills

Leadership

Orientation client

Education

WE ARE MOLLIE'S

Innovatively designed by Soho House, Mollie’s is a growing family of twenty-first century motel-diners with big ambitions for expansion. In spirit, Mollie’s was born in America – an offspring of the classic roadside motel and drive-in diner, a welcome stopover on a route to somewhere.We’ve borrowed the inviting red neon signs and the easy-going vibe, the burgers, the shakes, the bottomless coffee, a dash of nostalgia, but there’s nothing old-school about Mollie’s. Expect innovative digital check-in, EV chargers, designer rooms with a fresh Soho House look and affordable prices.Mollie’s has already been named as the ‘Best Budget Hotel’ in the Sunday Times Best Places to Stay, Best Innovator in the GQ Food & Drink Awards, and was awarded the Catey Award for Best Use of Technology.

Following the success of its first sites in Oxfordshire and Bristol,a third site in Manchester is currently underway and a further ten locations are already earmarked as part of the immediate expansion plan to forge a new ‘budget-luxe’ sector in the travel and leisure industry.

Mollie’s is now looking for a Deputy Diner Managerlooking to build a successful career with an inventive, high growth brand at the forefront of the hospitality sector.

OUR PEOPLE

The Mollies’ team are warm, welcoming and customer focused, passionate about exceeding expectations and maintaining the highest standards of service we hold ourselves to.They are proud to work at Mollie’s and love to work collaboratively as a team to enhance the guest experience at every opportunity.

We are looking for candidates who are driven and have an eagerness to learn and build an exciting career with a fast growing, leading hospitality business.

You will be supported by state-of-the-art technology instead of legacy systems so we can create a seamless and logical way of doing things from the get-go.We want you to exceed your expectations. We will nurture your talent, encourage new skills and give you the tools to manage your future.

Mollie’s is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to Mollie’s.

REQUIREMENTS

We are looking for an experienced Deputy Diner Manager to support management and leadership of the daily operations of our Diner as well as provide support and strategic direction underthe guidance of the Diner Manager.

The Deputy Diner manager must be able to guide the employees to work as a well-functioning team and help them reach optimal performance. Therefore, the ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation. The goal is to enhance customer dedication and expand our clientele by strengthening our Mollie’s reputation. Your role is to increase and then maintain standards of service and to enhance the reputation Mollie’s at all times.

Please note: The closing date for applications is 06/07. However, we may close the vacancy earlier if we receive a high volume of applications.

BENEFITS

• Salary £30,000 to £38,000 per annum
• Additional 10% Tronc Scheme
• Mollie’s Career Pathway programme including Paid qualifications
• Enhanced Company Maternity, Paternity and Adoption leave
• Company sick pay
• Free on-site parking
• Hospitality Rewards (Discounts Platform)
• Celebration Day- additional day of leave after three years of service
• Complimentary meal every shift
• Unlimited free tea, coffee, and soft drinks every shift
• Discounted food and accommodation
• 24-hour access to our wellness programme
• Discounts on GHD and Cowshed products
• Length of Service Rewards
• Monthly awards scheme
• Up to £500 refer a friend scheme
• Birthday Reward

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