Deputy Practice Manager

NHS; Bedford; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading healthcare provider in Bedford is seeking a deputy practice manager to support the practice and business manager in administrative functions and HR matters while ensuring the efficient running of patient services. The ideal candidate will have relevant managerial qualifications and experience in primary care, with a dedication to enhancing patient care and operational efficiency.

Benefits

Attractive salary and terms and conditions

Training supported

Development of special interests encouraged

Qualifications

• Experience of working within primary care essential.
• Ability to work without direct supervision and determine own workload priorities.
• Flexible to work additional hours as required.

Responsibilities

• Day to day support to the practice manager.
• Ensure the efficient running of the reception and appointment bookings.
• Assist in recruitment, inductions and training.

Skills

Management

Communication

HR

Education

Relevant qualification in business management

HR/management qualification

GCSE or equivalent in English and Maths

Tools

SystmOne

Job description

Job Summary

Queens Park Group Surgery based in Bedford are looking for a deputy practice manager to join their team on a full-time basis. Reporting to the practice and business manager, this role involved managing the administrative functions, assisting with HR matters and supporting the implementation of policies and procedures for the surgery.

If you are an experienced manager looking for a new challenge, then we would love to hear from you.

Main duties of the job

• Day to day support to the practice manager.
• Ensure the efficient running of the reception, appointment bookings whilst monitoring demand.
• Overseeing medical record management.
• Point of contact for queries.
• Attend meetings as required.
• Manage any patient feedback and/or complaints.
• Assist in recruitment, inductions and training.
• Manage rotas and absence management.
• Monitor compliance.
• Visit other sites once a month.
  
  

About Us

We are a very long-established practice working on two sites in Bedford, looking after 12,500 patients. We are also care-taking another local practice in Bedford, with a list size of 9,000 patients.

• SystmOne clinical system
• Rated Good by CQC
• High QOF achievers
• Friendly nursing and administrative support
• Development of special interests encouraged
• Training supported
• Attractive salary and terms and conditions
• 6 months mutual assessment period
  
  

We are active members of our primary care network and we welcome collaborative working. Our vision is progressive, we are actively looking for new opportunities and we are a training practice. We grow our own staff and are developing advanced nurse practitioners and healthcare support workers. Bedfordshire is a great location and has a reputation for excellent schools, beautiful villages and countryside, close to Milton Keynes for shopping, and 35 minutes from London by train.

For further information please contact our Practice & Business Manager -

Informal enquiries/visits welcome.

Details

Date posted

28 May 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

28648

Job locations

23c Carlisle Road

Queens Park

Bedford

Bedfordshire

MK40 4HR

Job Description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Job Description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person Specification

Qualifications

Essential

• A relevant qualification in business management, or equivalent qualification or experience.
• HR/management qualification or equivalent experience.
• GCSE or equivalent, English, Maths.
  
  

Experience

Essential

• Experience of working within primary care essential.
• Experience of SystmOne.
• Ability to work without direct supervision and determine own workload priorities.
• Flexible to work additional hours as required.
  
  

Person Specification

Essential

• Experience of working within primary care essential.
• Experience of SystmOne.
• Ability to work without direct supervision and determine own workload priorities.
• Flexible to work additional hours as required.
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

23c Carlisle Road

Queens Park

Bedford

Bedfordshire

MK40 4HR

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

23c Carlisle Road

Queens Park

Bedford

Bedfordshire

MK40 4HR

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)