Dental Practice Manager

Smile Dental Centre; Basildon; On-site; GBP 30,000 - 45,000; Full time

Job summary

Smile Dental Centre is seeking a dedicated practice manager to lead the team and ensure compliance with regulatory standards. You will oversee operational delivery, manage financial records, and drive innovation in service delivery, all while maintaining a high standard of care in a friendly environment.

Qualifications

• Experience as a practice manager, ideally with CQC registration.
• Familiarity with NHS practices and financial management.
• Strong ability to manage and lead a dental team.

Responsibilities

• Ensure compliance with regulatory standards and manage financial viability.
• Provide leadership and coordinate operational delivery of services.
• Prepare business plans and financial reports.

Skills

CQC experience

Leadership skills

Team motivation

Organisational skills

Social media skills

Ability to work under pressure

Tools

Bookkeeping

Job description

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About the Role

Smile Dental Centre is recruiting a practice manager, ideally to work 4 days per week. The main responsibilities of the role include:

• Ensure that the practice meets regulatory and contractual standards whilst remaining financially viable;
• Provide solid leadership, based on a sound knowledge of business management, finance, planning, and human resource management, including recruitment;
• Drive innovation and modernisation;
• Meet reporting requirements and comply with local and national KPIs and contracts;
• Coordinate and lead the operational delivery of services, engaging with staff, patients, etc.;
• Present and analyse data to monitor quality;
• Attend meetings;
• Effectively manage staff;
• Develop effective partnerships with other organisations to benefit the practice;
• Take responsibility for security, repairs, insurance, and maintenance of premises, services, and equipment;
• Ensure practice compliance with all aspects of Health & Safety at Work legislation;
• Manage all income, expenditure, and accounts, as well as prepare financial reports;
• Implement and maintain systems under the direction of the partners;
• Handle patient enquiries and suggestions, including oversight of the practice-based complaints procedure;
• Review and update the practice’s information leaflet and website;
• Handle practice publicity and health education materials;
• Be involved in managing the computer system, including organising maintenance and developments;
• Ensure practice compliance with data protection legislation;
• Prepare practice business plans and annual reports as directed.

About the Candidate

• CQC experience;
• Experience working as a practice manager;
• Skills to motivate and drive a team forward;
• Private and NHS practice experience;
• CQC registered manager;
• Bookkeeping experience;
• Social media skills;
• Be reliable, mature, punctual, willing to learn, presentable, and hardworking;
• Possess the ability to work under pressure;
• Some experience in the medical/dental sector;
• Be passionate about dentistry;
• Management experience is desirable;
• Able to demonstrate an excellent can-do attitude;
• Excellent organisational skills;
• A fast learner and team player;
• Treatment coordinator skills and experience are desirable.

About Us

Smile Dental Centre provides both NHS services and private dental care. We offer a full range of preventive, general, and cosmetic dental treatments for adults and children. Our goal is to provide an excellent standard of care. Our surgeries are fully equipped with up-to-date facilities to meet the highest standards of cleanliness.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A disclosure check will be required to verify any previous criminal convictions.