Deputy Manager - Lead a High-Energy, Guest-First Venue

Glendolacareers; Hampstead; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

TRONC distribution

Stream access

Private medical

Mental health support

Annual leave 28 days

Staff discounts

Career progression

Staff events

Job summary

The World’s End in London is seeking a Deputy Manager to support the General Manager and lead a large, diverse team. You’ll be hands-on from service to back-of-house, driving standards, guest experiences and commercial performance.

You’ll train and mentor staff, support kitchen operations in a fast-paced venue, manage costs, and own the floor. The role rewards initiative, reliability and a proactive, approachable leadership style.

Qualifications

• Experience as a Deputy Manager (or similar) in a high-volume venue.
• Leads by example with reliability, initiative and a proactive approach.
• Strong communication and people leadership in a hospitality setting.
• Ability to drive revenue, manage costs and maintain high standards.

Responsibilities

• Lead and inspire a large team to deliver top-tier service.
• Train, mentor, and develop your crew.
• Support the kitchen in a fast-paced food operation.
• Coordinate maintenance and uphold cleanliness and service standards.
• Drive revenue, manage costs and monitor GP.
• Own the floor from welcome to farewell.
• Ensure the venue remains a safe place for all.
• Step in as acting GM when required.
• Ensure the Deputy Manager’s influence is felt across the business.

Skills

Reliability

Communication

Calm under pressure

Initiative

Commercial mind

Hospitality passion

Music culture

Diplomacy

Problem solving

Deputy Manager exp

Job description

The World’s End in London is seeking a Deputy Manager to support the General Manager and lead a large, diverse team. You’ll be hands-on from service to back-of-house, driving standards, guest experiences and commercial performance.

You’ll train and mentor staff, support kitchen operations in a fast-paced venue, manage costs, and own the floor. The role rewards initiative, reliability and a proactive, approachable leadership style.