Deputy Manager

Simmons Bar; Leeds; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Staff discount

KPI bonus scheme

Hospitality discounts platform

Job summary

Simmons Bar in Leeds is seeking a Deputy Manager to lead day-to-day operations and maintain high standards across shifts. You will open and close venues, manage atmosphere, and ensure customer experience remains the top priority while upholding licensing and safety requirements.

Working with the General Manager, you will assist with stock control, staff development, and recruitment to build a strong team for your venue.

Qualifications

• Experience in hospitality management or bar/venue operations.
• Excellent communication and interpersonal skills.
• Ability to lead and motivate a diverse team.
• Strong organisational and problem-solving abilities.

Responsibilities

• Open and close venue to company standards.
• Manage atmosphere, music, lighting and temperature on shift.
• Deliver memorable guest experiences and gather feedback.
• Operate within licensing limits and safety policies.
• Assist GM with stock control to hit sales and GP targets.
• Conduct daily duties with customer experience as priority.
• Report incidents and escalate to GM when needed.
• Support recruitment and training for venue staff.

Skills

Staff leadership

Customer service

Shift management

Stock management

Job description

What’s in it for you:

• £34,000 base salary
• KPI-based bonus scheme
• 50% staff discount, including during our award-winning Happy Hour!
• Hospitality Essentials, a discounts and perks platform for your weekly shops and holidays!
• Great progression opportunities- 70% of our managers have been internally promoted.
• Exciting incentives, including experience days, team nights out and trips abroad!

Who we are:

We’re well known for being the best bar group in London (and probably the world). A late night cocktail party bar offering you the perfect place for after work drinks or a cheeky dance into the early hours. We’re located in lots of different places across London, we can be hired out for private parties and we have a notoriously eclectic musical taste; ranging from hip-hop, to disco, to funk, to 80’s, to 90’s to classic party bangers!

The Deputy Manager we’re looking for needs to be:

• Opening and closing the venue to the correct standards and in line with company policy
• Managing the atmosphere on shift to ensure that the venues are clean, the music and lighting are at the correct levels and the temperature is comfortable for customers
• Delivering a memorable experience at all times and engaging with customers in an effort to gain their insights
• Operating the venues within the limits of its licence
• Working with the General Manager on managing stock to deliver sales and GP targets
• Completing all daily duties with an emphasis on ensuring that customer experience is the highest priority
• Report and resolve any serious incidents incidents/accidents and elevate to the General Manager when necessary
• Maintaining a safe work environment at all times and reporting issues immediately
• Keep accurate records of all incidents and report in line with company policy
• Deputising for the GM when they are out of the business
• Completing specific projects allocated by the General Manager with a view to delivering the bars business plan
• Conducting job chats and investigations with the guidance of the People Team
• Collaborating with the General Manager with recruiting and retaining the best team for your venue
• Overseeing the training of Bar and Assistant Managers
• Complete all reasonable requests from line managers

This is not an exhaustive list and other duties will fall within the remit as assigned by your line manager.