Deputy Manager

Simmons Bars; Greater London; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Staff discount 50%

Experience days

Team nights out

Job summary

Simmons Bars in London is seeking a Deputy Manager to lead daily operations, ensuring high standards in opening and closing, customer experience and regulatory compliance. You’ll manage shift atmosphere, coordinate with the General Manager on stock and GP targets, and drive staff performance across venues.

With a vibrant culture and extensive terrestrial venues in London, you’ll deliver memorable experiences, mentor managers and support growth opportunities while upholding safety and policy

Qualifications

• Opening and closing the venue to the correct standards and in line with company policy.
• Managing the atmosphere on shift to keep venues clean, with proper lighting, music and comfortable temperature.
• Delivering a memorable experience and engaging with customers to gain insights.
• Operating venues within the limits of its licence.
• Working with the General Manager on stock management to meet sales and GP targets.
• Completing daily duties with customer experience as the highest priority.
• Reporting and resolving serious incidents and escalating to the General Manager when needed.
• Maintaining a safe work environment and reporting issues immediately.
• Keeping accurate incident records and reporting per company policy.
• Deputising for the GM when they are out of the business.
• Completing projects allocated by the General Manager to deliver the bars business plan.
• Conducting job chats and investigations with People Team guidance.
• Collaborating with the General Manager on recruiting and retaining the best team.
• Overseeing the training of Bar and Assistant Managers.
• Fulfilling reasonable requests from line managers.

Job description

• Hospitality Essentials, a discounts and perks platform for your weekly shops and holidays!
• Great progression opportunities- 70% of our managers have been internally promoted.
• Exciting incentives, including experience days, team nights out and trips abroad!
  

What’s In It For You

• £34,000 base salary
• KPI-based bonus scheme
• 50% staff discount, including during our award-winning Happy Hour!
• Hospitality Essentials, a discounts and perks platform for your weekly shops and holidays!
• Great progression opportunities- 70% of our managers have been internally promoted.
• Exciting incentives, including experience days, team nights out and trips abroad!
  

Who We Are

We’re well known for being the best bar group in London (and probably the world). A late night cocktail party bar offering you the perfect place for after work drinks or a cheeky dance into the early hours. We’re located in lots of different places across London, we can be hired out for private parties and we have a notoriously eclectic musical taste; ranging from hip-hop, to disco, to funk, to 80’s, to 90’s to classic party bangers!

The Deputy Manager we’re looking for needs to be:

• Opening and closing the venue to the correct standards and in line with company policy
• Managing the atmosphere on shift to ensure that the venues are clean, the music and lighting are at the correct levels and the temperature is comfortable for customers
• Delivering a memorable experience at all times and engaging with customers in an effort to gain their insights
• Operating the venues within the limits of its licence
• Working with the General Manager on managing stock to deliver sales and GP targets
• Completing all daily duties with an emphasis on ensuring that customer experience is the highest priority
• Report and resolve any serious incidents incidents/accidents and elevate to the General Manager when necessary
• Maintaining a safe work environment at all times and reporting issues immediately
• Keep accurate records of all incidents and report in line with company policy
• Deputising for the GM when they are out of the business
• Completing specific projects allocated by the General Manager with a view to delivering the bars business plan
• Conducting job chats and investigations with the guidance of the People Team
• Collaborating with the General Manager with recruiting and retaining the best team for your venue
• Overseeing the training of Bar and Assistant Managers
• Complete all reasonable requests from line managers
  

This is not an exhaustive list and other duties will fall within the remit as assigned by your line manager.