Deputy Manager - Castlehill

Depaul; Belfast City District; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Enhanced Annual Leave

Paid Sick Leave

Maternity & Paternity pay

Contributory Pension

Health Cash Back & Rewards

Christmas Savers club

Bluelight discount card

Job summary

Depaul Castlehill is seeking a Deputy Manager to support the Project Group Manager in delivering compassionate, harm‑reduction focused care to residents across a portfolio. You will oversee daily operations, ensure high quality support, and participate in the on‑call rota to respond to urgent needs.

You will work with a team to provide stability, manage budgets, and liaise with external services to secure resources for residents, reflecting Depaul’s mission to end homelessness.

Qualifications

• Certificate, Diploma or equivalent in Community, Health or Social Science based subject or completed Depaul Emerging Leaders Course
• At least 2 years’ experience working with marginalised groups, ideally with people who have addictions and/or are homeless
• OR
• At least 2 years providing direct line management support
• and
• At least 2 years’ experience working with marginalised groups, ideally with people who have addictions and/or are homeless

Responsibilities

• Support the Project Group Manager in the efficient and effective management of the assigned portfolio
• Provide care and support to the client group
• Be part of the on‑call rota and contribute to rota planning

Skills

Initiative & decision making

Staff motivation

Managing complex needs

Team supervision

Budget management

Liaising with providers

Communication skills

IT skills

Report writing

Education

Certificate/ Diploma in Community Health or Social Science

Tools

MS Office

Job description

Salary: £32,066.93 P/A

Contract: Permanent
Hours: 35 per week (varied shifts) Some work during evenings and weekends will be required and time off in lieu applies for extra hours worked. Participation in the 24/7 on-call rota

Location:Castlehill Dungannon BT70 1JP

Castlehill is an innovative service that provides temporary accommodation across 22 self‑contained flats, including six designed for shared living. We support people with complex needs—often linked to homelessness, mental health challenges, or substance use—by offering a stable, secure environment where they can begin to rebuild.

Our team delivers tailored, low‑to‑medium intensity support, helping residents develop essential life skills, maintain their tenancy, improve their wellbeing, and move confidently toward long‑term, sustainable housing. Working at Castlehill means being part of a compassionate service that empowers people to regain independence and stability.

Employee Benefits

• Enhanced Annual Leave – 35 days per year, increasing as your length of service increases
• Paid Sick Leave
• Company maternity & paternity pay
• Contributory Pension scheme
• Health Cash Back & Rewards Plan
• Christmas Savers club
• Bluelight discount card

Plus, many opportunities to learn and develop within the organisation

Why work for us?

Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it. Would you like to help us to meet our mission?

We are a values led organisation and aim, at all times, to live and breathe these values in our everyday work. Our values are based on four key principles:

• We celebrate the potential of people
• We put our words into action
• We aim to take a wider role in civil society
• We believe in rights and responsibilities If you choose to work for Depaul

Your role

The Deputy Manager will support the Project Group Manager (PGM) in the efficient and effective management of the assigned portfolio, and will work within the principal of harm reduction. In conjunction with the PGM you will be responsible for the day‑to‑day running of your assigned portfolio providing care and support to the particular client group. The Deputy manager will also be part of an on‑call rota.

Essential Criteria

Qualifications & Experience

Certificate, Diploma or equivalent in Community, Health or Social Science based subject or completed Depaul Emerging Leaders Course

and

At least 2 years’ experience working with marginalised groups, ideally with people who have addictions and/or are homeless

OR

At least 2 years providing direct line management support

and

At least 2 years’ experience working with marginalised groups, ideally with people who have addictions and/or are homeless

Skills

Ability to use initiative, apply sound decision‑making skills, including the ability to act calmly in an emergency situation and respond in a professional manner to challenging and stressful situations

Ability to motivate staff in the provision of servicers

Ability to manager service users, with complex needs and challenging behaviours

Ability to direct and supervise a team

Ability to work within the constraints of a set budget

An ability to liaise effectively with other service providers and represent the organisation at a management level.

Good written and verbal communication skills.

Good IT Skills

The ability to compile and present written and computerised reports

Knowledge

An understanding of supporting people requirements and project staff’s responsibilities in response to these requirements.

Knowledge of the statutory and voluntary sector resources available to homeless families.

An understanding of the challenges of managing a residential project

Sound knowledge of Child Protection

Knowledge and willingness to work within the guidelines of Depaul vision mission and values.

Circumstances

Ability to work on call on a rota basis

Ability to travel to other services if required

A full driving licence and access to a car insured for business purposes

Access NI

This Post is subject to an Enhanced Access NI check. Having a criminal record will not necessarily debar you from working with Depaul. This will depend on the nature of the position, together with the circumstances and background of your offences or other information contained on a disclosure certificate.

NISCC

This post is subject to NISCC registration, if you do hold a valid registration this must be completed within your probationary period.

EQUAL OPPORTUNITIES:

Depaul strives to create a diverse and inclusive programme and is committed to ensuring equality of access to our opportunities and equality of treatment for our staff in all our policies and practices. We welcome applications from individuals aged 18 and over from a diverse range of backgrounds.

Our Privacy policy can viewed here:

https://ie.depaulcharity.org/about-us/careers/