Deputy Manager at Forest View

Shaw healthcare; Burgess Hill; On-site; GBP 38,000 - 47,000; Full time

Benefits offered by this job

Refer a Friend bonus scheme (up to £1,

Paid annual leave 28 days p.a.

Company Sick Pay

Enhanced bank holiday pay

GP online service

Colleague discounts

Shaw Star Awards

Employee Assistance Programme

Job summary

Shaw Healthcare is seeking an experienced Residential Deputy Manager at Forest View in Burgess Hill to lead a dedicated team and support the Registered Manager in delivering exceptional care. The role focuses on ensuring residents receive high-quality, person-centred care in a 60-bed home, with a salary of £42,598.74 per year and a 37-hour week.

You'll lead by example, promote kindness, and monitor care plans while maintaining CQC/CIW standards.

Qualifications

• Leadership experience in care settings.
• Strong communication and organisational skills.
• Knowledge of person-centered care principles.

Responsibilities

• Support the day-to-day leadership and management of the home.
• Lead and mentor care teams to deliver outstanding person-centred care.
• Develop, review and monitor personalised care plans.
• Ensure compliance with CQC/CIW regulations and safeguarding.
• Support recruitment, supervision and staff development.
• Drive continuous improvement through quality assurance and clinical governance.
• Build positive relationships with residents, families and healthcare professionals.

Skills

Leadership

Education

QCF Level 3 in Health & Social Care

Job description

Forest View, Burgess Hill Permanent Vacancy Reference: I9NRQ9DI Closes Nov 24, 2026 at 12:05 PM

Competitive

Description

Location: Forest View, Southway, Burgess Hill RH15 9SU

Salary: £42,598.74 per annum

Hours: 37hrs per week (split between 19hrs office based and 18hrs on floor)

At Shaw Healthcare, we know that outstanding care starts with outstanding people. As the UK's largest employee-owned healthcare provider, we're proud to create workplaces where colleagues feel valued, supported and empowered to build rewarding careers.

We're looking for an experienced and compassionate Residential Deputy Manager to join our team at Forest View. This is an exciting opportunity to work alongside the Registered Manager to lead a dedicated team and make a genuine difference to the lives of our Service users every single day.

About the Home

Forest View is a welcoming 60-bed residential care home providing high-quality care and support for older people, including those living with dementia.

Our home is built around meaningful relationships, dignity and independence. Every resident is treated as an individual, with personalised care that promotes wellbeing, encourages choice and helps people live life to the fullest.

Why Choose Shaw Healthcare?

When you join Shaw Healthcare, you're joining more than a care provider—you're becoming part of an organisation where your contribution is recognised and rewarded.

When you join Shaw, you'll enjoy:

Excellent Career Development / enhanced training for all skill stages.

Refer a Friend bonus scheme (earn up to £1000 for each referral by you)

Paid annual leave 28 days per year (based on hours) inclusive of bank holidays

Company Sick Pay / Death in Service Payment * subject to criteria

Enhanced payrates for bank holidays

GP online - providing around the clock GP consultation via an interactive app

Colleague discounts - Access to over 1600 high street discounts including carefully selected discount partners.

Outstanding recognition schemes such as Shaw Star Awards and Long Service Awards

Our support to your Wellbeing includes free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues

The Role

As Residential Deputy Manager, you'll play a key leadership role in the successful day-to-day running of the home, supporting the Registered Manager to deliver exceptional care, develop high-performing teams and ensure residents receive the very best support.

You'll lead by example, promote a culture of kindness and respect, and help create a home where residents, families and colleagues all feel valued.

What You'll Be Doing

Supporting the day-to-day leadership and management of the home.

Leading, motivating and mentoring care teams to deliver outstanding person-centred care.

Developing, reviewing and monitoring personalised care plans.

Ensuring compliance with CQC/CIW regulations, safeguarding and best practice.

Supporting recruitment, supervision, coaching and staff development.

Driving continuous improvement through quality assurance and clinical governance.

Building positive relationships with residents, relatives, healthcare professionals

Maintaining a safe, welcoming and well-managed home environment.

The Ideal Candidate

QCF Level 3 in Health & Social Care (or above).

Previous experience in a Deputy Manager or senior leadership role within residential care.

Experience supporting older people, including those living with dementia.

Strong knowledge of person-centred care and current CQC/CIW standards.

Excellent leadership, communication and organisational skills.

A Career That Makes a Difference

As an employee-owner, you'll have the opportunity to shape the future of our organisation while enjoying excellent support, ongoing professional development and genuine opportunities to progress your career.