Deputy Manager

Caretech UK Ltd; Smethwick; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Blue Light Discount Card

Industry Standard Benefits

Ongoing learning & development  prog­r

Career Development / Progression

Free DBS Check

Free Employee Assistance Programme

CareTech Foundation: family and friend

Job summary

CareTech in Smethwick is seeking a Deputy Manager to oversee delivery of person-centred care for adults with complex needs. You will deputise for the manager, supervise staff, and ensure service plans meet individual requirements while maintaining high standards of care.

Applicants should have Health & Social Level 3 Adults and experience with autism/learning disabilities, plus strong communication and problem-solving skills. The role is based on-site with 42 contractual hours.

Qualifications

• Health & Social Level 3 Adults is essential.
• Experience of working with adults with autism and learning disabilities is preferred.
• Excellent writing and communication skills.

Responsibilities

• Coordinate assessments and draw up service plans with key people.
• Review and update service plans to reflect changing needs.
• Assign and monitor staff to implement service plans.
• Provide individual support and assess specialist needs.
• Ensure service users express views in plan objectives.
• Maintain professional care standards and monitor quality measures.

Skills

Caring nature

Excellent communication

Problem solving

Experience with autism

Ability to work under pressure

Education

Health & Social Level 3 Adults

Job description

Deputy Manager

Location: Smethwick, Birmingham

Salary: £14.79 per hour

Contract Hours: 42

Please Note: We may be unable to support applications where Home Office visa restrictions prevent candidates from meeting the full contractual hours or requirements of the role.

CareTech is a person-centred care company that provides quality care to adults nationwide.

Our vision is a world where there is equal opportunity for individuals to live independently and make their own decisions.

We refer to this as Extraordinary Days, Every Day.

Purpose of the post

Delivery of a quality service designed to meet the individual needs of all service users. Ensuring that staff are equipped with the necessary skills through training, experience and supervision. Participating in the delivery of the service which takes into account all of the day-to-day operational requirements and also quality measurements and monitoring. Deputising for the manager and being the responsible manager in their absence, carrying out all the duties that this position entails.

Main Duties & Responsibilities

• Coordinate the assessments of the individual service users, and from this draw up their service plans in conjunction with other significant people.
• Review, reassess and change service plans to ensure they are up-to-date and in line with the individual needs.
• Allocate the implementation and recording of the service plans to staff members who have the skills or will be given the training to enable them to fulfil the job in a responsible and professional manner.
• Offer individual support when necessary, and assess specialist support for the person, if required.
• Enable the service user to express their views and take these views into account when setting service plan objectives and service provision.
• Ensure the development of training opportunities for service users to develop new skills.
• Ensure the communication of information to all service users on their individual service contracts, the quality measurements, and clear guidelines on how they might access the complaints procedure.
• Ensure a good standard of professional care for all service users at all times.
• Contribute to the maintenance of positive contact between the centre and the families/carers of every user and encourage their active participation in plans.

Staffing and staff leadership

What you’ll need:

• Caring and fun nature
• Enjoy going out and about.
• Happy and friendly personality
• Excellent problem-solving skills
• Experience of working with adults with autism
• Experience of working with adults with learning disabilities
• Excellent communication skills
• Excellent writing skills
• Ability to keep calm under pressure
• Passionate about making a positive difference in someone else’s life

Qualifications:

• Health & Social Level 3 Adults is essential

Company Values

• Friendly
• Positive
• Empowering
• Person-Centred
• Innovative

Rewards & Benefits

• *Blue Light Discount Card
• Industry Standard Benefits
• Ongoing learning & development programs
• Career Development / Progression
• Free DBS Check
• Free Employee Assistance Programme
• CareTech Foundation: the opportunity to apply for family and friend grant

About CareTech

Founded in 1993, CareTech is one of the largest and most reputable specialist social care and special education needs providers across the UK. The Group has a track record of more than 30 years, delivering high quality, person-centred care to those with complex needs. The Group was founded by brother Haroon and Farouq Sheikh, who continue to lead CareTech today, providing continuity of leadership, long term stability and a deep personal commitment to the people we support.

CareTech Community Services are proud to inform you that they are a Disability Confident Leader.

Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days.

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