Deputy Manager

The Alice Lisle, Ringwood; New Forest; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Food & drink discount (25%)

Weekly tips paid

Discounted hotel stays

My Fuller’s benefits platform

Healthcare Cash Plan

Full induction and training

Wagestream access

Job summary

The Alice Lisle is a Fuller’s pub in the New Forest countryside, seeking a proactive Deputy Manager to lead the team and ensure welcoming, high-quality service for families, walkers and locals.

You will run daily operations, make decisions, own problems, and drive training and development within Fuller’s. This is a full-time role offering progression within the Fuller’s group.

Qualifications

• Experience in hospitality leadership and guest service.
• Ability to motivate and develop staff.
• Strong communication and problem-solving skills.

Responsibilities

• Lead day-to-day pub operations and ensure smooth service.
• Motivate and support the team to deliver outstanding guest experiences.
• Maintain high standards of cleanliness, safety and quality.
• Handle guest needs, feedback and issues with professionalism.

Skills

Team leadership

Communication skills

Decision making

Customer service

Learning mindset

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

The Alice Lisle is a listed pub set in the New Forest countryside. Something of a dining destination, the pub has a great reputation for food, attracting a diverse mix of customers including families, walkers and local foodies.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Deputy Manager:

• Someone who can motivate and support the team as well as create a special atmosphere for customers.
• A capable leaderwho will relish the responsibility of running the business.
• A confident manager with great decision-making skills.
• Interest in learning new skills to enhance your career with our industry leading training and development.
• Ability to take ownership of problems.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.