Deputy Manager

Choice Care Group; Llanelli; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Learning Academy

Holiday entitlement 28 days

Employee Assistance Programme

Refer a friend £500

Choiceversary vouchers

Christmas bonus

Life insurance

Annual staff awards

Management development programmes

Birthday day off

Blue Light Card

Stream financial wellbeing app

Apprenticeship funding eligibility

Job summary

Care Without Compromise is seeking a Deputy Manager to assist the Service Manager in running a residential care home in Wales. You will develop, implement and monitor individual care plans and help supervise staff while ensuring compliance with codes of practice and legislation.

You should bring extensive supervisory experience in adult social care, a professional approach, strong organizational skills and knowledge of relevant regulations.

Qualifications

• Extensive supervisory experience in Adult Social Care.
• Professional approach with strong organisational and prioritisation skills.
• Good knowledge of relevant codes of practice and legislation.

Responsibilities

• Identify residents' emotional, physical, psychological, social and spiritual needs and act in consultation with the management team.
• Coordinate and lead the staffing team under the direction of the Service Manager.
• Support inductions and supervisions, conduct regular team meetings and delegate responsibilities.
• Maintain staffing levels by planning and managing a rota and managing the impact of absence.
• Ensure staff training is up to date and assist with investigations, disciplinaries and grievances.
• Collaborate with other departments and services within the Company.
• Conduct risk assessments for staff and residents.

Skills

Supervisory experience

Staff supervision

Organisational skills

Communication skills

Job description

Hours: 37.5 /40

Salary: £14.56 to £14.56 Hour

Care Without Compromise, a Choice Care sister company in Wales, supports people with learning disabilities, autism, mental health conditions and associated complex needs. With its own clinical team, Care Without Compromise has a particular expertise in understanding and supporting individuals with challenging behaviours. Specialist therapeutic services are integrated into the day to day person-centred support offered to the people we support, enabling them to progress towards a more meaningful and enjoyable daily life.

Staff are fully trained in Positive Behavioural Support and are encouraged to develop their skills and career with the company, providing consistency and stability in the services.

Overview Of The Role

You will be assisting the Service Manager in the operation of a residential care home. Your duties will include development, implementation and monitoring of individual care plans; assisting with staff supervision and administrative control; and ensuring compliance with all relevant codes of practice and legislation.

The position requires extensive knowledge, including supervisory experience from working in Adult Social Care. You will need to have a professional approach with the ability to organise and prioritise, and a good knowledge of relevant codes of practice and legislation.

Key duties

• Identifying residents' emotional, physical, psychological, social and spiritual needs and make appropriate decisions for action in consultation with the management team
• Coordinating and leading the staffing team, under the direction of the Service Manager
• Supporting the Service Manager by effectively conducting inductions and supervisions
• Conducting regular team meetings and delegating responsibilities amongst the team
• Supporting the Service Manager in maintaining appropriate levels of staffing by planning and managing a rota
• Supporting the Service Manager in managing the impact of absence
• Ensuring staff are up to date with training
• Actively assisting and supporting the Service Manager with investigations, disciplinaries and grievances
• Working in collaboration with other departments and services within the Company
• Conducting risk assessments for both staff and residents

Personal attributes

Being patient, reliable, flexible, a team player and a good communicator are key characteristics of a successful Deputy Manager.

What are the benefits?

• Learning Academy - care qualifications for all staff
• Holiday entitlement starting from 28 days inclusive of Bank Holidays
• Employee Assistance Programme - comprehensive health and wellbeing support for staff
• Refer a friend scheme - enjoy a payment of £500 when you recruit a friend to Choice Care
• Choiceversary - staff receive vouchers of £75 after 5 years, £100 after 10 years and £150 after 15 years to celebrate their commitment to Choice Care
• Christmas bonus - vouchers for all staff members
• Life insurance
• Annual staff awards - this year each winner received £400 and we had over 30 winners in total
• Complex in-house training - this includes our Advanced Management Development Programme for managers in the making and our Foundation Management Development Programme for rising stars
• A paid day off on your birthday
• Free monthly prize draw - all frontline care colleagues are automatically entered into a monthly prize draw. Three winners, selected at random, receive £500 each, tax-free
• Blue Light Card eligibility
• Stream - a financial wellbeing app that enables you to: track your earnings; save with high-street beating interest rates; choose to access your earnings ahead of pay day with flexible pay; receive discounts with hundreds of retailers; learn with financial coaching and education, and much more
• minimum service periods and apprenticeship funding eligibility applicable to some benefits

Who are we?

Care Without Compromise is a leading specialist provider of complex behaviour support for people with learning disabilities, autism and mental health conditions in Wales. With nearly 15 years’ experience, we’re at the forefront of national best practice, with fully compliant CIW ratings across all services.

Our services are more than just a place to live, they’re like a second family for everyone we support. Each service is a close knit community, with its own unique personality, and all the ups and downs of typical family life, built on trust and the promise of unconditional care. Our colleagues build close bonds with the people they care for, helping to create enduring, positive relationships that build confidence and self-esteem.

In every Care Without Compromise service there’s a strong emphasis on living life to the full and having fun, with purposeful daily activities based on individual preferences and capabilities. Alongside this there are regular social events, projects, outings and holiday breaks which everyone can get involved in and express themselves through.

Where will you work?

Care Without Compromise, our sister company in Wales, supports people with learning disabilities, autism, mental health conditions and associated complex needs at three residential services alongside Supported Living services. With its own clinical team, Care Without Compromise has a particular expertise in understanding and supporting individuals with who display behaviours of challenge. Specialist therapeutic services are integrated into the support for each person, enabling them to progress towards a more meaningful and enjoyable daily life. Staff are fully trained in Positive Behaviour Support and encouraged to develop their skills and career with the company, providing consistency and stability in the homes.