Registered Service Manager

Choice Care Group; Cilfrew; On-site; GBP 35,000 - 38,000; Full time

Benefits offered by this job

Learning Academy

Enhanced holiday entitlement

Employee Assistance Programme

Refer a friend

Job summary

Care Without Compromise is seeking a Service Manager in Wales to oversee the day-to-day running of the service, reporting to the Director of Services. You will ensure compliance with CIW standards and company policies, creating a safe and positive environment for residents while potentially pursuing Registered Manager qualification.

The role requires extensive supervisory experience in Adult Social Care, a professional approach, and strong organisational skills, with the ability to prioritise

Qualifications

• Extensive knowledge from working in Adult Social Care.
• Professional approach with the ability to organise and prioritise.
• Good knowledge of relevant codes of practice and legislation.

Responsibilities

• Responsible for the overall management and daily running of the service.
• Ensure CIW standards and company policies are followed.
• Create a safe, positive and happy environment for residents.

Skills

Supervisory experience

Job description

Hours: 39

Salary: £17.41 to £18.65 Hour

Care Without Compromise, a Choice Care sister company in Wales, supports people with learning disabilities, autism, mental health conditions and associated complex needs. With its own clinical team, Care Without Compromise has a particular expertise in understanding and supporting individuals with challenging behaviours. Specialist therapeutic services are integrated into the day to day person-centred support offered to the people we support, enabling them to progress towards a more meaningful and enjoyable daily life.

Staff are fully trained in Positive Behavioural Support and are encouraged to develop their skills and career with the company, providing consistency and stability in the services.

Overview Of The Role

Reporting to the Director of Services and Responsible Individual, the Service Manager’s role is to be responsible for the overall management and daily running of the service, in accordance with CIW standards and Company policies and procedures, with the end purpose of creating a safe, positive and happy environment for all residents. There is an opportunity to study to become a qualified Registered Manager.

The position requires extensive knowledge, including supervisory experience from working in Adult Social Care. You will need to have a professional approach with the ability to organise and prioritise, and a good knowledge of relevant codes of practice and legislation.

Personal attributes

Leadership, excellent interpersonal skills, the ability to build lasting relationships with staff, residents, families and external organisations or partners, being patient, reliable and flexible are key characteristics of a successful Service Manager.

What are the benefits?*

• Learning Academy - care qualifications for all staff
• Enhanced holiday entitlement - 36 days inclusive of Bank Holidays
• Employee Assistance Programme - comprehensive health and wellbeing support for staff
• Refer a friend scheme - enjoy a payment of £500 when you recruit a friend to Choice Care
• Choiceversary - staff receive vouchers of £75 after 5 years, £100 after 10 years and £150 after 15 years to celebrate their commitment to Choice Care
• Christmas bonus - vouchers for all staff members
• Life insurance
• Annual staff awards - this year each winner received £400 and we had over 30 winners in total
• Complex in-house training - this includes our Advanced Management Development Programme for managers in the making and our Foundation Management Development Programme for rising stars
• A paid day off on your birthday
• Free monthly prize draw - all frontline care colleagues are automatically entered into a monthly prize draw. Three winners, selected at random, receive £500 each, tax-free
• Blue Light Card eligibility
• Stream - a financial wellbeing app that enables you to: track your earnings; save with high-street beating interest rates; choose to access your earnings ahead of pay day with flexible pay; receive discounts with hundreds of retailers; learn with financial coaching and education, and much more
• minimum service periods and apprenticeship funding eligibility applicable to some benefits

Who are we?

Care Without Compromise is a leading specialist provider of complex behaviour support for people with learning disabilities, autism and mental health conditions in Wales. With nearly 15 years’ experience, we’re at the forefront of national best practice, with fully compliant CIW ratings across all services.

Our services are more than just a place to live, they’re like a second family for everyone we support. Each service is a close knit community, with its own unique personality, and all the ups and downs of typical family life, built on trust and the promise of unconditional care. Our colleagues build close bonds with the people they care for, helping to create enduring, positive relationships that build confidence and self-esteem.

In every Care Without Compromise service there’s a strong emphasis on living life to the full and having fun, with purposeful daily activities based on individual preferences and capabilities. Alongside this there are regular social events, projects, outings and holiday breaks which everyone can get involved in and express themselves through.

Where will you work?

Penscynor House is an attractive period property that has been fully updated to provide spacious accommodation throughout. Located within the scenic vale of Neath, the home is quietly situated with charming gardens and extensive grounds. The market town of Neath is only a short distance away, while Swansea and Gower are also within easy reach.