Deputy Manager

Potens; Liverpool City Region; On-site; Full time

Job summary

Potens is seeking a Deputy Manager who will play a vital role in ensuring the smooth operation of our service. You will lead a team of support workers, maintain safety standards, and require an NVQ Level 3 qualification. Join us and make a difference in the lives of those we support while enjoying a comprehensive benefits package and professional development opportunities.

Benefits

Contributory pension scheme

Paid comprehensive learning and development opportunities

Employee Assistance Programme accessible 24/7

Employee benefits for shopping, leisure, and household expenses

Qualifications

• Minimum of NVQ level 3 required.
• Positive outlook, trustworthy, reliable, and ability to communicate effectively.
• Must be a driver due to service requirements.

Responsibilities

• Work alongside the registered manager for smooth service operation.
• Lead, coach, and mentor the support worker team.
• Support the recruitment process and cover shifts as needed.

Skills

Communication

Leadership

Compassion

Motivation

Education

NVQ Level 3

Willingness to complete Level 5

Job description

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Are you a Deputy Manager looking for your next challenge? Are you a senior Support worker seeking an opportunity to progress? If so, read on, we have your next role available now!

Job opportunities

What we’ll give you:

We will ensure you are rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• £13.50 per hour
• Contributory pension scheme
• Confidential, supportive Employee Assistance Programme, accessible 24/7.
• Paid comprehensive learning and development opportunities so we can invest in your future – including internal leadership competency sessions and recognised qualifications.
• Access to attractive and exclusive employee benefits including savings on shopping, leisure, and household expenses.

What you’ll be doing:

• Work alongside the registered manager ensuring the smooth running of the service.
• You will have and display a good knowledge and understanding of CQC and safeguarding.
• Support the staff team to maintain a high level of support that’s required for the needs of the people we support and for the service.
• Lead, coach, and mentor a team of support workers.
• Be part of an on-call system with the registered manager.
• Attend all training sessions arranged by the registered manager.
• Support the registered manager with the recruitment process.
• Have good knowledge and understanding of quality assurance.
• Cover gaps within the rota, work every other weekend, early shifts, middle shifts, late shifts and sleep in shifts.

Who you are:

• Must have a minimum of NVQ level 3 and be willing to complete Level 5.
• You will be trustworthy, reliable with the ability to communicate effectively.
• You will have a positive outlook, recognising and respecting differences and encouraging growth.
• You will embrace continuous improvement, sharing best practice with an open mind to learning.
• You will treat people equally, remove barriers end empower the people we support and team members to live their best lives.
• You are professional, with the ability to motivate others.
• You are people centric, supportive, and compassionate.
• A Driver is essential due to service requirements and for the needs of the people we support.
• Available with immediate start pending suitable DBS a reference checks.

Who we are:

We are a national provider of health, social and education services with over 30 years’ experience. Our employees are the driving force behind the fantastic care and support being delivered to hundreds of adults and children across the UK. Our teams are purposeful, positive, and progressive. They work hard to empower the people we support to have a voice, achieve their goals, and change their lives. We are always looking for committed, pro-active and passionate people to join us and create even more opportunities for the people we support. Join our team and have the satisfaction of knowing you’ve changed someone’s life and, in return for your hard work and passion we can give you real meaning and purpose in your work.

Safeguarding

Diversity

We champion diversity, and we understand the importance of our teams representing the communities and people we support. Here at Potens, you’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live independently, healthier, happier lives and doing our part to make a better working environment where all feel welcome and supported.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 17/06/2025 by TN United Kingdom