Deputy Manager

Seafood Pub Company; Lancashire; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Profit share

Flexible shifts

Enhanced holiday

Food discount 25% for you and up to 6

Hotel discount 25%

Training & apprenticeships

Wage streaming service

Birthday gifts

Refer a Friend up to £1000

Company festival

Job summary

The Hesketh Arms in Rufford, England is seeking a Deputy General Manager to join our team. You will support the General Manager and help lead the team through our pre-opening training and ongoing service periods, starting from 26 October 2026. Earlier starts available via sister sites for training.

You will be responsible for assisting with daily operations, guest service, and staff development, ensuring exceptional hospitality and smooth multitasking across shifts.

Qualifications

• Leadership and management experience in a service-based environment, preferably restaurant operations.
• Strong leadership skills with ability to develop and lead a team.
• Passion for great food, drink and customer service.

Responsibilities

• Support the General Manager in leading and developing the team.
• Ensure high levels of service and hospitality for guests.
• Organise and multitask across shifts and restaurant operations.

Skills

Leadership

Management

Customer service

Organised multitasking

Job description

We are looking for a Deputy General Manager to join our team!
This role is for our opening post-refurbishment and the candidate must be available to start from 26th October 2026 for our 2-week training period pre-opening. An earlier start can be accommodated working at one of our sister sites for training.

What's in it for you?

• Up to £38,000 per annum including service charge, plus your share of cash tips
• Access to our profit share scheme
• Flexible shift patterns available and enhanced holiday
• 25% off food for you and up to 6 guests
• 25% off hotel accommodation
• Bespoke training programmes and apprenticeships
• Wage streaming service allowing you to access your pay when it suits you
• Service awards & birthday gift
• Refer a Friend incentives up to £1000
• An invitation to our annual company festival!

About Us:

The Hesketh Arms is an authentic public house, serving a wide range of real ales and great food, set in the delightful village of Rufford.

Our main menu of British classics changes with the seasons; and our Seafood Specials are created by our talented team of chefs on site, making the most of the catch of the day and best quality seafood available.

We have been recognised with multiple awards including Restaurant Magazine's Food Led Company and the Publican Award's Best Food Offer multiple times.

Recognised as a leading employer, we know that the key to success is the people within the business, and that the first step is recruiting the best people who are just as passionate as us about food, drink, and true hospitality.

As part of a group of six premium pubs with rooms, we’re big enough to offer progression and multisite opportunities, but small enough to know all of our teams personally and as individuals, which allows people to develop and excel in their areas of interest.

About you:

• You are passionate about great food and drink and supplying fantastic customer service.
• You are ready to aid the General Manager with leading and developing the team to be the best they can be.
• You have strong management and leadership skills.
• You have management experience within a service-based environment, preferably managing the restaurant side of the business.
• You are organised and able to multitask.

Deputy Manager Rufford, Ormskirk, England, United Kingdom