Deputy Manager

Fullers Group; Hemel Hempstead; Hybrid; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Food & drink discount

Tip sharing

Staff hotel discounts

My Fuller’s benefits

Healthcare plan

Wagestream access

Induction & training

Job summary

Fuller’s is seeking a Deputy Manager to lead a busy pub and restaurant team at The Paper Mill. You will motivate staff, oversee daily operations, and uphold the high standards of service and guest experience.

You’ll be responsible for driving performance, ensuring smooth service, and delivering a welcoming atmosphere that reflects Fuller’s family ethos and values.

Qualifications

• Able to motivate and support the team in a busy pub environment.
• Capable leader with responsibility for running the business.
• Confident decision-maker with strong people skills.
• Willingness to learn new skills and develop professionally.
• Ownership mindset and passion for fresh food and service.
• Strong service focus and guest-facing communication.

Skills

Leadership

People management

Customer service

Team motivation

Job description

Join Fuller’s: Where the true you thrives anddiversity is embraced. At Fuller’s we don't just offer jobs, we invite you tocelebrate your authentic self. Our four core values – doing things the rightway, being part of the family, celebrating individuality and always asking what’snext? – define the essence of who we are.

The Paper Mill is a modern pub and restaurant on the banks of the Union Canal. Serving fresh food and real ales, the pub also hosts a number of events throughout the year - making it a fun but busy environment.

What wecan offer you:

• An exciting variety of career paths: Explore a widerange of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strivefor a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and developmentprograms to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubsand hotels for you and your friends and family. Increasing to 30% after oneyear, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourlypay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’sFamily
• Access to ‘My Fuller’s’ – our online benefitsplatform where you can make savings at 100s of retailers and access discountedgym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us youwill have access to a 24-hour GP service and the ability to claim your moneyback for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings asyou earn them with Wagestream. This means you won’t always need to wait untilpayday.

What welook for in a Deputy Manager:

• Someonewho can motivate and support the team as well as create a special atmospherefor customers.
• Acapable leaderwho will relish the responsibility of running the business.
• Aconfident manager with great decision-making skills.
• Interestin learning new skills to enhance your career with our industry leadingtraining and development.
• Abilityto take ownership of problems.
• Passionfor fresh food, great wines, and engaging service.