Deputy Manager

Cow; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Free meals

28 days holiday

Staff discounts

Tips & Tronc

Career Pathways

Job summary

The Cow in Westfield is seeking a hands-on Deputy Manager to join a busy three-floor pub with a lively atmosphere and great views. You will lead a friendly team, ensure exceptional customer service, and support smooth service from drinks to dining with a smile.

We offer strong development paths, internal promotion prospects, free meals, 28 days holiday, staff discounts, and a pension. If you are enthusiastic and career-minded in hospitality, apply now.

Qualifications

• Motivated and experienced Deputy Manager
• Strong leadership and communication skills
• Passion for delivering exceptional customer service

Responsibilities

• Lead a busy three-floor pub team with a smile
• Ensure exceptional customer experience and smooth service
• Assist in training and developing staff to sustain high standards

Skills

Hospitality leadership

Team management

Customer service

Job description

Descripción

Deputy Manager

Are you looking for a job that is more than just a payslip? Welcome to the herd.
The only real pub in Westfield with a warm and lively atmosphere is The Cow's contagious. A busy and buzzy three-floor venue, with views of the Olympic Park and London Stadium.
If you're bubbly, smiley and have a passion for perfect service you are looking in the right place and we want YOU!
No two days are the same in the life of The Cow. As a member of the team you are responsible for providing exceptional customer experience, mixing drinks and waiting on tables, all with a smile.
Let's not forget the perks:
Great work-life balance.
28 Days Holiday Pay & Team Discounts
Tips & Tronc
Company's culture - Youngs is committed to sustainability & Career Pathways
Training & Development.
Join the Ramily!

What We Offer Our Deputy Managers:

• Development towards General Manager - the majority of our GM appointments are internal
• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Deputy Manager:

We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.