Deputy Manager

Mono-Brand Boutiques; Glasgow; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading luxury retail brand seeks an inspirational Manager to lead their retail team in Glasgow. The ideal candidate will be an experienced retail manager with exceptional people skills and a strong record in business development. Responsibilities include mentoring staff, delivering outstanding customer service, and strengthening client relationships to drive business growth.

Qualifications

• Experience in retail management, especially in premium or luxury environments.
• Strong people skills and commercial awareness.
• Ability to deliver exceptional customer service.

Responsibilities

• Guide, motivate, and develop a high-performing retail team.
• Implement clienteling, networking, and events management strategies.
• Act as a brand ambassador and represent the company positively.

Skills

Team development

Client management

Sales tactics

Networking

Customer service

Education

Retail management experience

Job description

Do you have experience of motivating and developing a high performing retail team?

Do you see yourself growing and developing your career in luxury retail?

Can you build close relationships with clients that last beyond a single sale?

Are you good at finding solutions that meet the specific needs of clients?

Can you see yourself representing our brand with confidence and knowledge?

An inspirational and passionate Manager, you will be an ambassador for OMEGA and the Watches of Switzerland Group. Working alongside the General Manager, you will play a key role in guiding, motivating, and developing the team to deliver the exceptional experience our clients expect. You will have an entrepreneurial approach, an impressive record of business development, and exceptional people skills.

About You

• A natural flair for guiding, mentoring, and developing a high-performing team
• A proven track record in retail management, ideally in a premium or luxury environment
• Commercially aware with an excellent understanding of Clienteling, networking, and events management
• People, sales, and client-focused, delivering exceptional customer service to all
• An inspirational role model with a passion for our products
• Competitor analysis
• Recruitment, performance management, and training
• Communicating business initiatives and following up on actions

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Created on 18/06/2025 by TN, United Kingdom