Deputy Manager

TOPPS TILES; England; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading retailer in the tile industry is looking for an Assistant Branch Manager to join their team. The role involves motivating staff, driving sales, and ensuring excellent customer service in a dynamic retail environment. Candidates with management experience, strong leadership, and a passion for interior design are encouraged to apply. Enjoy a competitive salary with no late evenings or holiday work alongside opportunities for career development.

Benefits

Training and development opportunities

Competitive salary

No evening or holiday work

Qualifications

• Proven experience in a supervisory or management role.
• Excellent customer service and sales skills.
• Knowledge of interior design trends and products.

Responsibilities

• Motivate branch team to achieve sales targets and KPIs.
• Sell and advise on tile products to customers.
• Lead and manage a well-trained team.

Skills

Leadership

Customer Service

Sales Skills

Organizational Skills

Interpersonal Skills

Job description

CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Recently acquired, they now join the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse and ProTiler.

We are looking for a dynamic and experienced Assistant Branch Manager to join our team.

Role Overview: This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with, management, administration, and processes associated with a vibrant retail environment and associated stock and people management.

Key Responsibilities:

• Alongside the Branch Manager, motivate your branch team to achieve sales targets and meet key performance indicators (KPIs).
• Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, both face-to-face and over the phone.
• Represent the CTD brand and contribute to the profitability and reputation of your branch by leading a team of dedicated, well-trained professionals with outstanding industry knowledge.

Required:

• Proven experience in a supervisory or management role
• Strong leadership and team management skills.
• Excellent customer service and sales skills.
• Knowledge of interior design trends and products.
• Strong organizational and administrative skills.

Preferred Skills:

• Experience with stock management and retail processes.
• Ability to work in a fast-paced environment.
• Strong communication and interpersonal skills.

If you're outgoing, friendly, have a positive attitude and don't mind lifting a few heavy boxes of tiles, then you're just the person we want to talk to.

With a competitive basic salary, no evening, Christmas Eve or Boxing Day working, plus; training, development, and promotion opportunities for your longer-term career goals, you'll love working for CTD and we can't wait to hear from you.

Click apply, today, our application process should only take you a few minutes if you have a CV ready to go and we'll be in touch ASAP to arrange your chat with the hiring manager.

Closing Date

Sunday 6 July 2025