Deputy Manager

The People's Pub - Stonegate Group; Coulsdon; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant and welcoming pub environment as a Deputy Manager, where you will inspire your team to deliver exceptional guest experiences. This role offers the chance to work closely with the General Manager to uphold the pub's standards and create a lively atmosphere for patrons. With opportunities for professional development and a range of perks, this position is perfect for someone passionate about hospitality and team leadership. If you thrive in a dynamic setting and enjoy making a positive impact, this is the role for you!

Benefits

Award-winning development programmes

Bonus opportunities

25% off food and drink

Online benefits portal

VIP entry to our Pubs

Hotel Discounts

Flexible working

Corporate Discount Rates

Vitality Healthcare

Discounted Dental Insurance

Qualifications

• Experience in a supervisory role within the hospitality industry.
• Ability to motivate and inspire a team.

Responsibilities

• Support the General Manager in delivering the pub's vision.
• Provide guidance and support to team members.
• Maintain high standards of service and guest experience.

Skills

Team Leadership

Customer Service

Performance Management

Communication

Education

High School Diploma

Management Experience

Job description

Location -Pembroke

Deputy Manager

We are on the lookout for a driven Deputy Manager who can inspire and empower their team to create outstanding guest experiences at Pembroke. If you love motivating others, driving performance, and making a real impact, we'd love to chat.

Can you…

• Provide clear guidance, encouragement, and support to help the team grow.

• Support the General Manager and work together to create and deliver our vision

• Maintain consistency in standards and procedures

• Foster a welcoming and inclusive environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Pembroke is a traditional pub that serves delicious and high-quality food to our guests. They are spoilt for choice, with a whole menu of traditional pub grub mixed with modern takes on classic dishes. Whether they’re in for just a nibble and drinks or a full three-course meal, this popular spot never disappoints. The Pembroke also plays all the live matches on the big screens, making it the perfect venue to watch the game while enjoying top-notch food.

What's in it for you?

• Award winning Deputy Manager and General Manager development programmes

• Bonus opportunities

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers

• VIP entry to our Pubs and Bars

• Stonegate Hotel Discounts

• Flexible working

• David Lloyd Corporate Discount Rates

• Vitality Healthcare

• Discounted Dental Insurance

• Wagestream – Early access to your earned wages

To be considered for the Deputy Manager position at Pembroke you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contactPembroke directly.

Job Reference: PC1296286CroDM