Deputy Manager

Waterman; Cambridge; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Free Meals

28 days holiday per year

Discount at Young's Pubs 20%

30% discount on overnight stays in PUb

Share Save Scheme

Company Pension Scheme

Job summary

Waterman is seeking a Deputy Manager for our Cambridge pub and boutique hotel. You will lead the team, ensure exceptional guest service, and play a key role in training staff to uphold our standards across both the pub and eight bedroom hotel.

The role offers ongoing development opportunities towards General Manager, with a supportive Career Pathway, and benefits including meals, holidays, discounts, and a company pension.

Qualifications

• Motivated Deputy Manager with a passion for customer service and team leadership.
• Strong hospitality mindset with proactive approach to coaching.
• Experience in managing daily operations in a pub/hotel setting is desirable.

Responsibilities

• Lead and develop the pub team to deliver great guest experiences.
• Drive staff training and performance, ensuring service standards.
• Oversee daily operations, banking, inventory and compliance.

Skills

Team Leadership

Customer Service

Hospitality

Proactive Management

Tools

POS systems

Staff scheduling software

Job description

DeputyManager

A thriving community pub where we work hard but play harder!
We are a small pub with a big heart, lots of sports screens and 8 boutique rooms for B&B and we are looking for someone fantastic to join our team!

What We Offer Our DeputyManagers:

• Development towards General Manager - the majority of our GM appointments are internal
• Access to our Career Pathway, Apprenticeshipsand training and development courses
• Free Meals
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in aDeputy Manager:

We are looking for a motivated &experienced Deputy Manager to join and lead our team in our stylish pub. As the successful Deputy Manager you will have a genuine passionfor exceptional customer service and a pro-active approach to team management.You will be enthusiastic & driven to continue the success of our pub (and 8 bedroom hotel) andplay a pivotal part intraining our team to ensure they have the knowledge needed to delight ourcustomers. You will also be someonewho is committed to their career in hospitality and we can offer ongoing development to support you as yougrow and succeed with us.