Deputy Manager

Blue Ribbon; Burnley; On-site; GBP 30,000 - 38,000; Full time

Job summary

Blue Ribbon in Burnley is seeking a dedicated Deputy Manager to lead with compassion and drive quality care for individuals with Learning Disabilities, Autism, and Mental Health needs. You will work alongside the Service Manager to ensure high standards and regulatory compliance.

You will supervise staff, manage rosters, support recruitment and training, and maintain person-centred care plans while building strong relationships with families, professionals, and commissioners.

Qualifications

• Willingness to work towards Level 5 Diploma in Health & Social Care.
• Experience supporting individuals with Autism, Learning Disabilities, or Mental Health conditions.
• Strong understanding of CQC, H&S, and Safeguarding regulations.
• Experience working in complex care environments.
• Confident in people management, team leadership, and performance management.
• Strong communication, decision-making, and IT skills.
• Able to work flexibly to meet the needs of the service.

Responsibilities

• Assist the Service Manager with day-to-day service management.
• Ensure appropriate staffing and alignment with assessed needs.
• Oversee regulatory compliance (CQC, H&S, Safeguarding) and support audits.
• Support recruitment, onboarding, and staff training.
• Manage supervision, appraisals, and team performance.
• Promote a positive, transparent working culture and best practice.

Skills

People management

Team leadership

Communication

IT skills

Decision making

Flexibility

Education

Level 5 Diploma in Health & Social Care

Tools

PeopleHR

Deputy

Nourish

Radar

Iplicit

JobTrain

Job description

Deputy Manager– Lead with Compassion, Grow with Purpose

(Full-Time)

We have an exciting opportunity for a passionate and experienced Deputy Manager to join our team and support the delivery of exceptional care to individuals with Learning Disabilities, Autism, and Mental Health needs in Burnley.

This is a key leadership role where you will work alongside the Service Manager to ensure high-quality care, regulatory compliance, and the ongoing development of staff and service standards. If you're ready to take the next step in your care career, we’d love to hear from you.

About the Role

As a Deputy Manager, you will:

• Support the Service Manager with the day-to-day management of the service.
• Ensure the service is appropriately staffed and operates in line with individuals' assessed needs.
• Oversee and maintain regulatory compliance (CQC, H&S, Safeguarding) and contribute to internal audits.
• Support with recruitment, onboarding, induction, and training of new staff.
• Manage supervisions, appraisals, and day-to-day performance of team members.
• Promote a positive and transparent working culture and model best practice across the service.
• Ensure person-centred care plans are regularly reviewed, up to date, and reflective of individual needs.
• Provide direct care and support when needed and lead the consistency of care across the service.
• Maintain strong relationships with external stakeholders, including families, healthcare professionals, and commissioners.
• Monitor and support financial performance, including rota management, petty cash control, and budgeting tasks.
• Use internal systems including PeopleHR, Deputy, Nourish, Radar, Iplicit, and JobTrain to maintain accurate records.

What We’re Looking For

Essential:

• Willingness to work towards Level 5 Diploma in Health & Social Care.
• Experience supporting individuals with Autism, Learning Disabilities, or Mental Health conditions.
• Strong understanding of CQC, H&S, and Safeguarding regulations.
• Experience working in complex care environments.
• Confident in people management, team leadership, and performance management.
• Strong communication, decision-making, and IT skills.
• Able to work flexibly to meet the needs of the service.

Preferable:

• Hold a Level 5 Diploma in Health & Social Care.
• Knowledge of community engagement, mentoring, and change management.
• Financial planning, budgeting, and resource allocation experience.
• Advanced IT and systems management skills.
• Awareness of diversity, inclusion, and cultural understanding in care.

Why Join Us?

• Join a team committed to high-quality care and continuous improvement.
• Develop your career with ongoing training and progression opportunities.
• Make a real difference in the lives of the people we support and the teams you lead.
• Be part of a supportive organisation that champions innovation, integrity, and impact.

Our Values

• Everybody Matters – Ensuring inclusivity and respect for all
• Honesty & Integrity – Maintaining transparency and trustworthiness
• Passionate & Resilient – Demonstrating enthusiasm and commitment
• Positivity – Fostering a positive, uplifting environment
• Professional Excellence – Striving for excellence in all aspects of care

MPSW