Deputy Manager

Universal Care Group; Birmingham; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Team reward allowance

Refer a qualified staff member scheme

Continuous professional development

Job summary

Universal Care Group is seeking a dedicated Deputy Manager for a 4-bed EBD home in the United Kingdom. You will work with the Registered Manager to create a nurturing, therapeutic, child-centred environment and influence practice, staff development, and overall home leadership.

The role suits an experienced Senior Residential Support Worker, Team Leader, or Deputy Manager seeking progression within a growing children’s services group.

Qualifications

• Level 3 Diploma in Residential Childcare (or equivalent) is required.
• Minimum of 2 years' experience in a residential childcare setting.
• Previous experience as a Senior Residential Support Worker, Team Leader, Shift Leader, or Deputy Manager.
• Strong knowledge of safeguarding legislation, Ofsted requirements, and child development.

Responsibilities

• Support the Registered Manager in the day-to-day operation of the home, ensuring compliance with legislation, regulations, and policies.
• Lead shifts and provide leadership, guidance, and support to the residential care team.
• Develop and maintain a nurturing, therapeutic environment for children and young people.
• Support induction, supervision, mentoring, and ongoing development of staff.
• Monitor care plans, risk assessments, and placement plans to meet individual needs.
• Contribute to quality assurance processes, audits, and continuous improvement.
• Prepare for Ofsted inspections, Regulation 44 visits, and local authority monitoring.

Skills

Leadership

Communication

Staff development

Trauma-informed practice

Safeguarding

Education

Level 3 Diploma in Residential Childcare

Job description

We are seeking a dedicated, ambitious, and compassionate Deputy Manager to join our beautifully furnished 4-bed EBD home. Working closely alongside the Registered Manager, you will help establish a nurturing, therapeutic, and child-centred environment where children can thrive. You will have the opportunity to influence practice, support the recruitment and development of staff, and help create a home that achieves exceptional outcomes for children and young people. As part of a successful and growing group of children's residential homes, you will benefit from the support of an experienced Registered Manager, a highly visible Responsible Individual, and a wider leadership team committed to helping you develop professionally. This role is ideal for an experienced Senior Residential Support Worker, Team Leader, or existing Deputy Manager seeking a fresh challenge and the opportunity to be part of an exciting new venture. It offers an excellent pathway for ambitious childcare professionals looking to progress into senior leadership and future Registered Manager positions within a growing organisation.

Responsibilities

• Support the Registered Manager in the day-to-day operation of the home, ensuring compliance with all relevant legislation, regulations, and company policies.
• Lead shifts and provide effective leadership, guidance, and support to the residential care team.
• Assist in developing and maintaining a positive, nurturing, and therapeutic environment for children and young people.
• Support staff induction, supervision, mentoring, and ongoing development to promote high-quality care and practice.
• Monitor children's care plans, risk assessments, and placement plans to ensure individual needs are met.
• Contribute to quality assurance processes, audits, action plans, and continuous improvement initiatives.
• Support the Registered Manager in preparing for OFSTED inspections, Regulation 44 visits, and local authority monitoring activities.
• Ensure safeguarding procedures are consistently followed and that children remain safe and protected at all times.
• Build positive relationships with children, families, social workers, education providers, and other professionals.
• Assist with staffing rotas, shift planning, and ensuring appropriate staffing levels are maintained.
• Maintain accurate records, reports, and documentation in line with regulatory requirements.
• Deputise for the Registered Manager in their absence and support the overall leadership and management of the home.

Benefits of Joining Our Team

• Dedicated support from an experienced Registered Manager and highly visible Responsible Individual
• Continuous professional development and training opportunities
• Team reward allowance to recognise and celebrate staff achievements
• Refer a qualified staff member scheme – RSWs, Seniors, Team Leaders and Deputies (£250 – £1,000)

Essential Requirements

• Level 3 Diploma in Residential Childcare (or equivalent) as a minimum.
• Minimum of 2 years' experience within a residential childcare setting.
• Previous experience as a Senior Residential Support Worker, Team Leader, Shift Leader, or Deputy Manager.
• Sound understanding of children's residential care regulations and Ofsted requirements.
• Strong knowledge of safeguarding legislation, child development, and trauma-informed practice.
• Excellent leadership and organisational skills.
• Strong communication skills, both verbal and written.
• Ability to motivate, support, and develop others.
• Commitment to delivering outstanding outcomes for children and young people.

Desirable Requirements

• Experience supporting OFSTED inspections and quality assurance processes.
• Experience assisting with staff supervision, rota management, and performance development.
• Knowledge of therapeutic and trauma-informed care models.
• Full UK driving licence.