Deputy Hotel Manager

Select Recruitment Specialists Ltd; Ely; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Meals on duty

Birthday leave

Health & Fitness Club membership

Staff discount on food & spa

Job summary

Select Recruitment represents a prestigious luxury hotel in Cambridgeshire seeking a hands-on Deputy General Manager to lead operations, drive standards and maximise guest experiences. This role focuses on delivering exceptional service across Food & Beverage and Front of House, while managing budgets and driving revenue growth.

The ideal candidate will have senior hotel management background, experience in AA Rosette or Red Star properties, strong operations knowledge, team leadership, P&L

Responsibilities

• Support the Chief Executive in leading the overall operation.
• Oversee multiple departments, particularly Food & Beverage and Front of House.
• Maintain exceptional service standards and guest satisfaction.
• Drive revenue, manage budgets and control costs.
• Lead, develop and motivate Heads of Department and wider teams.
• Manage guest feedback, complaints and service recovery.
• Oversee Health & Safety, compliance and operational standards.

Job description

Deputy General Manager Cambridgeshire | Luxury Hotel & Spa

Lead. Inspire. Deliver Excellence.

We’re seeking an experienced Deputy General Manager to join a prestigious luxury hotel and spa in Newmarket.

Ideal for a hospitality professional with experience in an AA Rosette restaurant or Red Star hotel, this is an exciting opportunity to help lead a high-performing team and deliver exceptional guest experiences.

Working closely with the Chief Executive, you’ll drive standards, maximise revenue and ensure the smooth running of the hotel and spa.

The Role

• Support the Chief Executive in leading the overall operation.
• Oversee multiple departments, particularly Food & Beverage and Front of House.
• Maintain exceptional service standards and guest satisfaction.
• Drive revenue, manage budgets and control costs.
• Lead, develop and motivate Heads of Department and wider teams.
• Manage guest feedback, complaints and service recovery.
• Oversee Health & Safety, compliance and operational standards.

About You

You’ll be a confident, hands-on leader with a passion for luxury hospitality.

Ideally, you’ll have:

• Previous experience in a senior hotel management role.
• A background in an AA Rosette or Red Star property.
• Strong knowledge of hotel operations, particularly Food & Beverage.
• Experience in team leadership, P&L management and budgeting.
• Excellent communication and organisational skills.
• A commercial mindset and exceptional attention to detail.

What’s in It for You?

• Complimentary meals on duty and paid breaks.
• Extra day of annual leave on your birthday.
• Complimentary Health & Fitness Club membership.
• 50% discount on food in the hotel’s 2 AA Rosette restaurant and bar.
• 20% discount on spa treatments and spa days.
• Discounted hotel stays and accommodation.
• Pension scheme and Employee Assistance Programme.
• Industry training, long-service awards and employee recognition scheme.
• Excellent salary (depending on experience)

Ready for Your Next Challenge?

If you’re an ambitious hospitality leader who thrives in a luxury environment, we’d love to hear from you.

Take the next step in your career and help deliver exceptional hospitality at the highest level.