Deputy Head of Retail

JR United Kingdom; London; On-site; GBP 65,000 - 75,000; Full time

Job summary

An exciting opportunity awaits a dynamic leader to join a large-scale stadium in London as the Deputy Head of Retail. This role offers a chance to manage high-energy food and beverage operations while ensuring guest satisfaction and achieving financial targets. You'll be part of a vibrant team in an iconic venue, where your leadership and passion for service excellence will make a significant impact. With fantastic progression opportunities, this position is perfect for someone who thrives in a fast-paced environment and is eager to drive commercial success.

Benefits

Competitive salary and benefits package

Opportunity to work in an iconic venue

Chance to make a real impact

Fantastic progression opportunities

Qualifications

• Experience in managing large-scale, high-volume food and beverage operations.
• Strong leadership and communication abilities.

Responsibilities

• Lead food, drink, and retail operations in a high-energy environment.
• Deliver on financial targets and guest satisfaction goals.
• Manage stock and suppliers effectively.

Skills

Leadership Skills

Communication Skills

Commercial Focus

Service Excellence

Job description

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Deputy Head of Retail, London, £65,000 + Bonus

I am working with a large-scale stadium in London who are looking for a Deputy Head of Retail to join their growing team supporting the delivery of a high-energy, high-volume retail and concessions operation. We’re looking for a dynamic, hands-on leader with a passion for guest experience and commercial success.

What you’ll get:

• Competitive salary and benefits package
• Opportunity to work in an iconic venue with a vibrant team
• A chance to make a real impact in the industry
• Fantastic progression opportunities

About The Role:

• Lead high-energy food, drink, and retail operations
• Deliver on financial targets and guest satisfaction goals
• Manage stock, suppliers, and commercial performance
• Support new product development and operational improvements

About You:

• Experience running large-scale, high-volume F&B operations
• Strong leadership and communication skills
• Commercially focused with a hands-on management style
• Calm, driven, and passionate about service excellence