Deputy Head Housekeeper

TN United Kingdom; ST Andrews; On-site; GBP 25,000 - 30,000; Full time

Job summary

A luxury hotel in St Andrews seeks a Deputy Head Housekeeper to assist in managing the housekeeping department. The role involves ensuring high standards of cleanliness and staff training, while fostering a service-focused culture. Competitive salary and various employee benefits are offered.

Benefits

Competitive Salary

Pension scheme

Staff shuttle service

Complimentary staff canteen

50% off dining

Employee rates for Spa treatments

Complimentary access to gym and pool

Growth opportunities

On-the-job training

Regular social events

Qualifications

• Previous leadership experience required.
• Proven ability to build and maintain good relationships.

Responsibilities

• Assist the Executive Housekeeper with day-to-day operations.
• Ensure staff deliver superior cleaning service.
• Coordinate all staff training and maintain records.

Skills

Service focused personality

Leadership experience

Relationship building

Job description

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Our absolute focus is delivering a personalised, luxury experience to all guests, building relationships and anticipating their every need. As Deputy Head Housekeeper you willassist the Executive Housekeeper with the day-to-day running of the Housekeeping department.

A little bit about what you will be doing:

• Provide a friendly and efficient service through effective recruitment, induction, training and development policies as measured by low turnover, high guest satisfaction
• Ensure everything is in line with Standard Operating Procedures
• Assist with all staff training, to ensure all staff deliver a superior cleaning service in rooms and all public areas to standards lay down by Executive Housekeeper
• To check rooms and public areas daily, complete any cleaning duties as necessary
• Coordinate all staff training, keep records up to date and make sure staff attend all relevant training courses
• All equipment used by associates is checked and cleaned regularly

Job Description

Job Title:Deputy Head Housekeeper

Location:St Andrews, Fife

Contract:Permanent, Full-time

Our absolute focus is delivering a personalised, luxury experience to all guests, building relationships and anticipating their every need. As Deputy Head Housekeeper you willassist the Executive Housekeeper with the day-to-day running of the Housekeeping department.

A little bit about what you will be doing:

• Provide a friendly and efficient service through effective recruitment, induction, training and development policies as measured by low turnover, high guest satisfaction
• Ensure everything is in line with Standard Operating Procedures
• Assist with all staff training, to ensure all staff deliver a superior cleaning service in rooms and all public areas to standards lay down by Executive Housekeeper
• To check rooms and public areas daily, complete any cleaning duties as necessary
• Coordinate all staff training, keep records up to date and make sure staff attend all relevant training courses
• All equipment used by associates is checked and cleaned regularly

Qualifications

• Service focused personality is essential and previous leadership experience required
• Proven ability to build and maintain good relationships with all stakeholders
• Ability to lead by example, believe in a strong team culture and set the scene for high performance

Additional Information

• Competitive Salary
• Pension scheme
• Staff shuttle service to/from St Andrews
• Complimentary staff canteen
• 50% off dining in our Food and Beverage outlets
• Employee rates for Spa treatments andgreen fees
• Complimentary access to gym and pool services
• Growth opportunities
• On-the-job training
• Regular social events