Deputy GM — Clear Path to General Manager

The Thomas Lord; West Meon; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Up to £35,000 per annum plus Tronc

Share of Tronc up to £5,000/year

Flexible shift patterns

Meal discounts off duty

Hotel accommodation discounts

Lifestyle card with discounts

Service Awards

Birthday Gift

Refer a friend incentives up to £1,000

Job summary

Upham Inns is seeking a Deputy Manager to lead and inspire the Front of House team across our pubs. You will drive performance, guest satisfaction, and commercial results, while upholding Upham Inns standards and safety.

A clear pathway to General Manager is provided through our development program. Candidates should have solid hospitality leadership experience, strong budgeting and forecasting skills, and a proven ability to manage people with a guest-centric approach.

Qualifications

• Solid experience in a similar role with a proven track record of leading and delivering is essential.
• Restaurant/Hospitality experience is essential.
• A track record of leading teams to success.
• Strong financial skills and be able to comfortably manage all audits and due diligence.
• Ability and skill to manage budgets, labour controls and forecasting.
• A strong commercial acumen that enable you to drive sales and deliver business results.
• Excellent problem solving skills and the ability to think fast.
• Great communication skills that allow you to lead and inspire a team and delight our guests.
• The Right to Work in the UK.

Responsibilities

• Lead and inspire the performance of the FOH team.
• Full responsibility for overseeing all aspects of the operation and performance. This includes People, Guest, Sales, Profit, Operations, Health and safety and property.
• To ensure the Upham Inns standards are maintained and the restaurant performance delivers its targets through a People first, Guest obsessed, operational Excellence Strategy.
• Supporting the General Manager in driving and delivering excellence throughout all aspects of the premises.
• To be a role model and guide training and development within the team.

Skills

Leadership

Financial skills

Budgeting

Forecasting

Communication

Problem solving

Right to Work in the UK

Job description

Upham Inns is seeking a Deputy Manager to lead and inspire the Front of House team across our pubs. You will drive performance, guest satisfaction, and commercial results, while upholding Upham Inns standards and safety.

A clear pathway to General Manager is provided through our development program. Candidates should have solid hospitality leadership experience, strong budgeting and forecasting skills, and a proven ability to manage people with a guest-centric approach.