Deputy General Manager, Malmaison, Oxford

Malmaison; Oxford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading hotel group is seeking a Deputy General Manager for their Oxford location. The ideal candidate will possess strong leadership skills, oversee team performance, and drive brand strategy while ensuring high operational standards. The role offers competitive pay, various employee benefits, and opportunities for career development.

Benefits

Heavily discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off dining in Brasseries and Bistros

Fully funded Apprenticeship programmes

High street discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes for successful hires

Comfortable uniform

Complimentary stays on anniversaries

Qualifications

• Previous experience managing a team in a similar-sized property.
• Sound knowledge of food and drink.

Responsibilities

• Drive brand strategy and maximize revenue.
• Oversee department managers and teams.
• Lead by example and maintain high standards.

Skills

Leadership

Team Management

Attention to Detail

Communication

Health & Safety Knowledge

Job description

Deputy General Manager, Malmaison, Oxford

Rate of Pay / Hours / Type of Contract / Location

Malmaison is looking for a leader in the making. Someone who understands that running a successful business isn’t just about exceeding brand standards or having a strong P&L. We want someone who will look after the team, develop them, and deliver the expectation of celebrity service.

In this role, you’re a real organizer who loves leading and motivating your team. You will drive the brand strategy across all elements of the business and help set Malmaison apart as a preferred employer and destination to stay, eat, and drink.

As Deputy General Manager, you will know the local market and understand how to maximize revenue by managing the bigger picture and overseeing department managers and teams. Leading from the front to set an example is essential. You should have a good understanding of Health & Safety and be able to communicate effectively. Attention to detail is key here at Malmaison.

Ideally, you will have previous experience managing a team and possess sound knowledge of food and drink in a similar-sized property; however, this isn’t a deal breaker.

Interested? Click Apply Now

In addition to competitive pay, we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality, with rooms from £65 per night.
• Discounted Friends and Family Room Rate with 50% off the best available rate.
• 35% off your bill when dining in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes to support your career development.
• High street discounts on shops, experiences, holidays, and more.
• Cycle to work scheme – save up to 40% on bikes.
• Healthcare Cash Plans – dental, optical, medical, from £5/month.
• Referral schemes paying up to £1500 for successful hires.
• A comfortable uniform that doesn’t look out of place.
• Wellness & National Campaign Days promoting activities like Pay Day Lunches, National Popcorn Day, Mental Health Awareness Week, and more.
• Partnership with Wagestream, providing instant access to earned wages, financial tips, and savings options.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries, including Dinner, Bed & Breakfast.
• Support for The Brain Charity, aiding those with neurological conditions.
• Employee Assistance Programme – free, confidential advice 24/7 for you and your family.

Plus, after probation, you will receive:

• Private Medical Healthcare
• Bonus Plan based on KPIs
• Critical Illness Cover
• Life Assurance

Our Sustainability Goals include:

• 100% renewable electricity, mainly from UK Wind Farms.
• Recycling at least 70% of hotel waste.
• Chemical-free cleaning systems and eco-friendly kitchen practices.
• Volunteering for sustainable charities, 2 days per year, paid.

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.