Deputy General Manager, Malmaison

Frasers Hospitality; Oxford; On-site; GBP 35,000 - 50,000; Full time

Job summary

Frasers Hospitality is seeking a Deputy General Manager for Malmaison in Oxford. In this vital role, you will drive brand standards while fostering a supportive team environment, enhancing guest experiences and operational excellence. You'll oversee a key property and develop local market strategies to maximize revenue and reinforce our reputation as a top destination for dining and lodging.

Benefits

Heavily discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off dining in Brasseries and Bistros

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes for employee recruitment

Complimentary anniversary stays

Employee Assistance Programme

Qualifications

• Experience in managing teams and restaurant operations preferred.
• Strong understanding of Health & Safety regulations.
• Ability to communicate effectively with team members and guests.

Responsibilities

• Lead and motivate the team to achieve service excellence.
• Manage revenue generation and operational standards.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Team Management

Communication

Customer Service

Health & Safety Knowledge

Job description

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Join to apply for the Deputy General Manager, Malmaison role at Frasers Hospitality

Rate of Pay / Hours: Competitive Salary plus Generous Company Benefits, Training & Development / 45 Hours per Week

Type of Contract: Permanent

Location: Oxford

Malmaison is looking for a leader in the making. Someone who will understand that running a successful business isn’t just about exceeding the brand standards, or having a super P&L. We want someone who will look after the team and by developing them, will deliver the expectation of celebrity service.

In this role you’re a real organizer, who loves leading and motivating your team. You will be driving the brand strategy in all elements of the business and helping set Malmaison apart from the competition as a preferred employer and destination to stay, eat and drink.

As Deputy General Manager you will know the local market and understand how to maximise revenue within the business by looking at the bigger picture, managing the detail through your department managers and team will be second nature and leading from the front to set the example is something you are no stranger to. You will need a good understanding of Health & Safety and be able to communicate effectively. They say the devil is in the detail and here at Malmaison it definitely is.

Ideally you will have had previous experience in managing a team and you will have a sound knowledge of food and drink in a similar sized property however this isn’t a deal breaker.

In Addition To Competitive Rates Of Pay We Offer

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
  
  

Plus on completing your probationary period you will be provided with:

• Private Medical Healthcare
• Bonus Plan based on clear and transparent KPI’s
• Critical Illness cover
• Life Assurance
  
  

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
  
  

Interested?? Click Apply Now

• Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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