Deputy General Manager, Malmaison

Malmaison; Oxford; On-site; GBP 35,000 - 45,000; Full time

Job summary

Malmaison is seeking a Deputy General Manager to lead their team in Oxford. This role focuses on developing staff, driving brand strategy, and ensuring customer satisfaction in a hospitality setting. The ideal candidate will have leadership experience and a good understanding of the local market.

Benefits

Generous Company Benefits

Training & Development

Qualifications

• Management experience in a similar-sized property would be ideal.
• Understanding of Health & Safety regulations.

Responsibilities

• Lead and motivate the team to deliver high standards.
• Drive brand strategy and maximize revenue.
• Oversee department managers and ensure effective communication.

Skills

Leadership

Communication

Attention to detail

Team Management

Job description

Deputy General Manager, Malmaison

Rate of Pay / Hours: Competitive Salary plus Generous Company Benefits, Training & Development / 45 Hours per Week

Type of Contract: Permanent

Location: Oxford

About the Role: Malmaison is looking for a leader in the making. Someone who understands that running a successful business isn’t just about exceeding brand standards or having a strong P&L. We want someone who will look after the team and develop them to deliver the expectation of celebrity service.

Key Responsibilities: In this role, you’re a real organizer, who loves leading and motivating your team. You will drive the brand strategy across all elements of the business and help set Malmaison apart from the competition as a preferred employer and destination to stay, eat, and drink.

Candidate Profile: As Deputy General Manager, you will know the local market and understand how to maximize revenue by managing the bigger picture while overseeing department managers and teams. Leading from the front and setting an example is essential. You will need a good understanding of Health & Safety and effective communication skills. Attention to detail is crucial here at Malmaison.

Experience: Ideally, you will have previous experience managing a team and possess sound knowledge of food and drink in a similar-sized property; however, this isn’t a deal breaker.