Deputy General Manager — Lead Frontline Hospitality

Slim-Chickens-Plymouth; Plymouth; On-site; GBP 32,000 - 42,000; Full time

Job summary

Slim-Chickens Plymouth is seeking a Deputy General Manager to support the General Manager in a fast-paced restaurant environment. You will lead shifts, uphold high standards, and play a key role in shaping guest experiences while developing your path toward a General Manager role.

You’ll be the GM’s right-hand, taking ownership of daily operations, coaching the team, and driving excellence during peak periods. This is a hands-on leadership position in a busy hospitality setting.

Responsibilities

• Run smooth and efficient shifts, motivating the team to deliver excellence every time.
• Step up in the GM’s absence and ensure consistency in service, standards, and operations.
• Set the tone on shift – hands on, visible, and in control.
• Maintain a sharp focus on health & safety, cleanliness, food quality, and team performance.
• Help with stock control, labour planning, and inventory management.
• Drive compliance and follow up on any actions from audits or inspections.
• Support new team member onboarding, ongoing training, and day to day coaching.
• Foster a positive team culture where people feel valued, heard, and empowered.
• Provide honest, constructive feedback and help team members grow.
• Keep service running like clockwork, especially during peak times.
• Deal with customer feedback professionally and ensure every guest leaves happy.
• Lead by example in creating a warm, welcoming atmosphere.

Job description

Slim-Chickens Plymouth is seeking a Deputy General Manager to support the General Manager in a fast-paced restaurant environment. You will lead shifts, uphold high standards, and play a key role in shaping guest experiences while developing your path toward a General Manager role.

You’ll be the GM’s right-hand, taking ownership of daily operations, coaching the team, and driving excellence during peak periods. This is a hands-on leadership position in a busy hospitality setting.