Deputy General Manager — Hospitality Leadership & Growth

Baxterstorey Uk; Milton Keynes; On-site; GBP 42,000 - 60,000; Full time

Job summary

BaxterStorey UK in Milton Keynes is seeking an ambitious Deputy General Manager to progress into a General Manager role. You will lead a team, uphold service excellence and drive operational standards in a busy hospitality environment.

You will mentor staff, manage budgets, build client relationships and ensure safety, sustainability and governance KPIs are met. We value collaboration, initiative and a customer-centric approach. Join us to shape a lasting hospitality legacy.

Qualifications

• Experience in a similar operation.
• Currently a Deputy General Manager looking for progression.
• Have a contagious passion for food and customer service.
• You draw satisfaction from managing, training, and supporting a team.
• Financially astute, you are very analytical and know how to create and maintain budgets.
• Excellent delegation and influencing skills.
• Ability to prioritise multiple projects in a fast-paced environment.
• Meticulous organisational abilities and high attention to detail.
• Concise and effective verbal and written communication.
• Adapt to challenges with a solution-oriented perspective.
• Strong strategic thinking and critical reasoning.
• Adherence to BaxterStorey core values.

Responsibilities

• Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards.
• Build positive, credible relationships with clients and key stakeholders.
• Mentor, train, recognise and empower your team.
• Foster a culture of excellence with caring service and high food standards.
• Achieve KPIs including Health and Safety, Sustainability, Financial and Governance.

Skills

Similar operation

Career progression

Challenging role

Food passion

Team management

Budget management

Delegation

Multitasking

Organization

Communication

Problem solving

Strategic thinking

Core values

Job description

BaxterStorey UK in Milton Keynes is seeking an ambitious Deputy General Manager to progress into a General Manager role. You will lead a team, uphold service excellence and drive operational standards in a busy hospitality environment.

You will mentor staff, manage budgets, build client relationships and ensure safety, sustainability and governance KPIs are met. We value collaboration, initiative and a customer-centric approach. Join us to shape a lasting hospitality legacy.