Deputy General Manager — Dynamic Hospitality Leader

Scotsman; Glasgow; Hybrid; GBP 40,000 - 48,000; Full time

Benefits offered by this job

Electronic tips

Wagestream

Food & cinema discounts

Hotel discounts

Perks portal

Staff meals

Flexible working

Career development

Head Office days

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Job summary

The Scotsman Group, Scotland’s largest hospitality group, is seeking a Deputy General Manager to lead operations across one of our venues. You will support sales growth, control costs, and ensure consistently excellent customer service while maintaining high service standards and staff development.

You should have experience in a similar role, strong leadership, and the ability to communicate at all levels. Availability to work shifts, including evenings and weekends, is essential.

Qualifications

• Experience in a similar role.
• Great leadership skills and enjoy working as part of a team in a social environment.
• The ability to communicate at all levels.
• A strong commercial awareness.
• Availability to work shifts, including evenings and weekends as per business needs.

Responsibilities

• Supporting sales growth.
• Controlling costs.
• Ensuring consistently excellent customer service is delivered.
• Managing service standards and staff development.
• Accountability for specific shifts and the full unit in the absence of senior management.

Skills

Leadership

Communication

Teamwork

Commercial awareness

Job description

The Scotsman Group, Scotland’s largest hospitality group, is seeking a Deputy General Manager to lead operations across one of our venues. You will support sales growth, control costs, and ensure consistently excellent customer service while maintaining high service standards and staff development.

You should have experience in a similar role, strong leadership, and the ability to communicate at all levels. Availability to work shifts, including evenings and weekends, is essential.