Deputy Front of House Manager

Bettys & Taylors of Harrogate; Ilkley; On-site; GBP 28,000 - 35,000; Full time

Job summary

Une entreprise reconnue du secteur de la restauration recherche un Deputy Front of House Manager pour diriger une équipe dans un café animé à Ilkley. Ce rôle implique de soutenir le personnel de service, de garantir la qualité des expériences clients, et de superviser l'équipe lors des absences du responsable. Vous bénéficierez d'opportunités de développement professionnel ainsi que d'avantages tels que des repas gratuits et des primes trimestrielles.

Benefits

Repas gratuits pendant les shifts

Prime de partage des bénéfices trimestrielle

Options d'achat/vente de congés

Réductions pour les employés

Soutien au bien-être et conseils

Opportunités de développement professionnel

Qualifications

• Expérience dans la gestion d'un café animé.
• Forte capacité à diriger et motiver une équipe.
• Connaissance des procédures de sécurité alimentaire.

Responsibilities

• Diriger et soutenir l'équipe de service en salle.
• Assurer une expérience client exceptionnelle.
• Député en l'absence du Responsable de la Salle.

Skills

Gestion d'équipe

Communication

Connaissance de la sécurité alimentaire

Capacité à motiver

Collaboration en équipe

Job description

Join to apply for the Deputy Front of House Manager role at Bettys & Taylors of Harrogate.

We are seeking a Deputy Front of House Manager to join our team at Bettys Cafe Tearooms in Ilkley. You will lead and support our Waiter/Waitresses and Front of House Team Leaders to deliver exceptional customer experiences. Reporting to the Front of House Manager, you will deputise in their absence.

This is a full-time role, 37.5 hours over 5 days, including some early mornings, late finishes, and at least one weekend day. Shifts are approximately 8.5 hours, with no split shifts. Please specify your preferred working pattern in your application.

About You

• Experience in managing and organising a busy cafe environment
• Ability to motivate and lead a team
• Knowledge of food safety and health and safety procedures
• Strong communication skills and team collaboration
• Experience working with KPIs such as labour budgets (preferred)

What We Offer

• Free meals, drinks, and snacks during shifts
• Quarterly profit-share bonus
• Holiday allowance with buy/sell options
• Employee discounts and health benefits
• Wellbeing support, counselling, and pension scheme
• Development opportunities through training, apprenticeships, and coaching

About Us

We are Bettys & Taylors Group, home to Yorkshire Tea, Bettys, and Taylors of Harrogate. We value quality, service, and inclusivity, welcoming applications from diverse backgrounds. Learn more about life at Bettys & Taylors Group.

The closing date for applications is 10th July 2025.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Restaurants