Deputy Domestic Manager

Compass Group UK; Cambridge; On-site; GBP 35,000 - 39,000; Full time

Job summary

Compass Group UK, in partnership with Addenbrooke’s Hospital, seeks a proactive Deputy Domestic Manager to oversee hospital cleaning and domestic services, ensuring patient safety and compliance with NHS standards. You will lead supervisors and frontline teams, drive continuous improvement, and collaborate with clinical colleagues to deliver high-quality services.

The role focuses on safe, compliant operations, staff development, and service excellence within a respected UK healthcare

Qualifications

• Experience in hospital domestic services or soft FM.
• Proven experience leading or supervising large teams.
• Strong understanding of regulated or fast-paced operational environments.
• Confident communicator with a people-first, patient-focused mindset.
• Organised, proactive, and able to perform under pressure.
• Experience with audits, rotas, or compliance standards (desirable).

Responsibilities

• Support the delivery of high-quality domestic services across clinical and non-clinical areas.
• Ensure compliance with NHS Cleaning Standards, infection control, KPIs, and H&S regulations.
• Lead, coach, and develop supervisors and frontline teams.
• Support audits, inspections, and service improvement initiatives.
• Help plan staffing, deployment, equipment, and resources.
• Build strong relationships with clinical teams and Trust stakeholders.
• Drive continuous improvement, efficiency, and service excellence.

Skills

Hospital experience

Team leadership

Communication skills

Regulatory awareness

Organisational ability

Job description

Deputy Domestic Manager

£35,000 DOE | Addenbrooke’s Hospital

Make a Real Impact in One of the UK’s Leading Hospitals

We’re looking for a proactive, people‑focused Deputy Domestic Manager to help lead domestic services at Addenbrooke’s Hospital, one of the UK’s most respected healthcare environments.

Working with Medirest (Compass Group), you’ll play a key leadership role in delivering safe, compliant, and high‑quality cleaning services that directly support patient safety and exceptional hospital experiences.

What You’ll Do

• Support the delivery of high‑quality domestic services across clinical and non‑clinical areas
• Ensure compliance with NHS Cleaning Standards, infection control, KPIs, and H&S regulations
• Lead, coach, and develop supervisors and frontline teams
• Support audits, inspections, and service improvement initiatives
• Help plan staffing, deployment, equipment, and resources
• Build strong relationships with clinical teams and Trust stakeholders
• Drive continuous improvement, efficiency, and service excellence

What We’re Looking For

• Experience in hospital domestic services or soft FM
• Proven experience leading or supervising large teams
• Strong understanding of regulated or fast‑paced operational environments
• Confident communicator with a people‑first, patient‑focused mindset
• Organised, proactive, and able to perform under pressure
• Experience with audits, rotas, or compliance standards (desirable)

Why Join Compass Group?

Compass Group is a global leader in food and support services, employing over 590,000 colleagues worldwide. We’re committed to inclusion, development, and creating environments where people — and patients — can thrive.

Ready to lead, inspire, and make a difference?