Domestics Team Leader

Chartwells Independent; Guildford; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Contributory pension

Career development

Digital GP access

Travel discounts

Discounted groceries

Cinema tickets

Cash rewards

Wellness programs

Family discounts

Job summary

Medirest (Compass Group UK&I) is recruiting a Domestics Team Leader to uphold NHS cleaning standards and health and safety across hospital facilities. You will supervise a team of cleaners, manage schedules, and ensure high-quality cleaning and infection control in a demanding healthcare environment.

This full-time role requires strong leadership, planning, and communication skills, plus IT literacy to maintain records, training staff, and coordinating with the Infection Control Team.

Qualifications

• Experience supervising cleaning or facilities teams, preferably in healthcare.
• Strong knowledge of NHS cleaning standards and infection control.
• Excellent communication and interpersonal skills for liaising with hospital staff.

Responsibilities

• Supervise a team of cleaning staff, providing guidance, motivation, and performance feedback.
• Develop team schedules, ensuring adequate coverage across shifts.
• Conduct regular training sessions on NHS cleaning standards, infection control, health and safety, and equipment use.
• Monitor adherence to procedures and identify training or improvement needs.
• Ensure cleaning tasks meet NHS standards and hospital policies.
• Conduct daily inspections and address issues promptly.
• Coordinate with Infection Control to ensure compliant practices.
• Maintain records of inspections, audits and corrective actions.
• Manage allocation and use of materials, equipment and PPE for cost-effective operations.
• Implement efficient workflows for urgent cleaning requests, especially in high-risk areas.
• Act as a key contact between cleaning team, nursing staff and hospital departments.
• Communicate protocol changes and NHS guidelines to the team.
• Provide updates to Cleaning Manager and escalate issues needing management support.
• Deliver Health and Safety policy and standards.

Skills

Supervisory experience

Communication skills

Health & safety

IT literacy

Planning & organising

Interpersonal skills

Customer focus

Delivery through people

Business awareness

Job description

We're currently recruiting a dedicated Domestics Team Leader. The role requires maintaining a high standard of cleanliness in line with NHS cleaning standards and ensuring the health and safety of all patients, staff, and visitors. The Team Leader will oversee a team of cleaning staff, manage scheduling, ensure compliance with infection control policies, and uphold operational efficiency in Healthcare on a full time basis, contracted to 40 hours per week.

Could you bring your spark to Healthcare? Here's what you need to know before applying:

Your key responsibilities will include:

• Supervise a team of cleaning staff, providing guidance, motivation, and performance feedback.
• Develop team schedules, ensuring adequate coverage across shifts to meet the hospital’s needs.
• Conduct regular training sessions for staff on NHS cleaning standards, infection control, health and safety, and cleaning equipment use.
• Monitor team adherence to established procedures and standards, identifying training or improvement needs.
• Ensure all cleaning tasks are performed according to NHS cleaning standards and hospital policies.
• Conduct daily inspections to verify cleanliness levels, addressing any issues promptly.
• Coordinate with the Infection Control Team to ensure all cleaning practices comply with infection control guidelines.
• Maintain records of inspections, audits, and corrective actions for quality assurance purposes.
• Manage the allocation and use of cleaning materials, equipment, and PPE to ensure cost-effective operations.
• Implement efficient workflows to ensure prompt responses to urgent cleaning requests, particularly in high-risk and critical care areas.
• Act as the a key point of contact between the cleaning team, nursing staff, and other hospital departments.
• Communicate any changes in cleaning protocols, schedules, or NHS guidelines to the team.
• Provide regular updates to the Cleaning Manager, raising any issues that require management support or intervention.
• To deliver Health and Safety policy and standards.

Our ideal Domestics Team Leader will:

• Previous experience in a supervisory role within cleaning or facilities management, ideally in a healthcare setting.
• An understanding of NHS cleaning standards and infection control requirements.
• Excellent communication and interpersonal skills to effectively manage a team and liaise with hospital staff.
• Knowledge of health and safety regulations relevant to cleaning in a healthcare environment
• At least 3 years operational experience of managing in at least one functional area with experience of working in a managing a multi-service operation.
• IT Literate at Intermediate Level
• Delivery through people
• Planning and Organising
• Achieving and Doing – Can Do
• Business Awareness
• Interpersonal Skills with strong influencing skills
• Customer Focus

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/2708/85654001/52830160/STC #Medirest

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!